Retail Display Installer – Technology

2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP. In this role, you’ll work independently, meet deadlines, and use mobile applications and technology to review, schedule, and complete assignments at different retail venues within 90 miles. Strong communication and organizational skills are essential, as you manage your schedule to complete work within established timelines, build store-level relationships, and ensure top-quality execution on every project.

Responsibilities

Install, assemble, and update retail fixtures, shelving, endcaps, and displays; Complete retail resets, store build-outs, remodels, and display repairs; Follow planograms (POGs), schematics, and client-specific merchandising directives with accuracy; Install and service TVs, interactive displays, kiosks, and other retail display equipment; Update operating systems and software on display devices; Install and replace graphics, pricing cards, SD cards, and other marketing materials; Troubleshoot and resolve hardware and display issues; Capture and upload photos to document completed work using a mobile device; Maintain a clean, organized, and safe work area; Respond to field services management within 24 hours of contact; Keep availability updated and accurate; Complete all assigned jobs on or before scheduled end dates; Complete necessary forms/images/surveys; Conduct break-fix repairs; Participate in early morning installations and team installations; Manage virtual software and ensure successful execution; Work independently in a fast-paced environment; Complete training and certification programs; Track, record, and communicate activity via designated systems/workflows; Accept and schedule all assigned jobs within 48 hours of receipt; Build and maintain strong relationships with internal teams, clients, retailers, and field representatives; Ensure customer and client satisfaction according to KPIs

Requirements

Comfortable using hand tools and technology; Valid driver's license, current auto insurance, and reliable personal vehicle; Ability and willingness to climb ladders up to 10 feet; Ability to safely lift and carry up to 60 lbs; Ability to kneel, walk, crouch, bend, reach overhead, and perform repetitive physical tasks throughout the day; Willingness to travel up to 90 miles from residence to complete service assignments; Must provide and use tools: Phillips head & flat head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, 256G USB (USB-A / C adapter); Smartphone with current operating system and active data plan; Must be comfortable downloading mobile apps, following digital work instructions, and uploading photos; Must be 18 or older; Must be authorized to work in the United States; Must successfully complete background check, MVR screening, and drug screening; Flexible availability Monday through Friday, with weekend and holiday availability as needed; Maintain minimum of 20 hours of fieldwork within rolling 30-day period; High school diploma or equivalent typically required; Own an Android or Apple mobile device; Valid driver's license and proof of insurance; Ability to respond to field services management within 24 hours of contact; Complete all training assignments within designated time frame; Ability to work autonomously with time management and reporting skills

Nice to have

Previous retail or merchandising experience; Installation and merchandising experience; Proficiency with hand and power tool usage; Ability to follow planogram (POG) directives and secondary communication

Benefits

Next-day pay on demand with DailyPay; Paid drive time and mileage reimbursement; Monday-Friday work schedule - no weekends required; Most major holidays off; Paid training; Flexible field assignments with a variety of retail clients and projects; Work-life flexibility by providing minimum 20 hours of availability for field assignments within a rolling 30-day period; Opportunity for ongoing assignments based on availability and business needs; Long-term career pathing options; Personal development opportunities; Professional stretch assignments