Revenue Operations Leader (Senior Director–VP)

Revenue Operations sits at the centre of how hx grows. You'll lead RevOps across Sales, Marketing and Customer, bringing together the systems, data, processes and operating rhythms that underpin the full customer journey. This is a hands-on leadership role. hx is a global team of nearly 300 people across London, New York and Warsaw building the agentic platform for commercial insurance underwriting. The company is considering candidates across Senior Director and VP level for this role.

Responsibilities

Own the end-to-end Revenue Operations strategy across Sales, Marketing and Customer, creating one coherent operating system across the full funnel; Oversee teams that own forecasting, pipeline management, territory and capacity planning, target setting and performance management, ensuring leaders have a clear and trusted view of the business; Run and optimize the core commercial operating cadences, including QBRs, Pipeline Councils and other mechanisms that turn data into decisions and decisions into action; Redesign workflows around AI and automation, not simply layer AI onto existing processes; Partner closely with Sales, Marketing, Customer, Finance and Strategy leadership on growth planning, resource allocation and major commercial decisions; Own the RevOps technology roadmap and ensure systems architecture can support the particulars of a multi-product and multi-market business

Requirements

Led Revenue Operations, GTM Operations or a similarly broad commercial operations function in a high-growth B2B business; Operated across more than one part of the funnel, with a strong understanding of how Sales, Marketing and Customer systems connect; Worked with complex enterprise sales motions where pipeline quality, deal progression, forecasting and capacity planning require real commercial judgement; Been a trusted partner to senior commercial leaders, able to challenge assumptions and influence decisions rather than simply service requests; Strong hands-on understanding of CRM, automation and the broader GTM technology stack and used AI and automation to create meaningful operational leverage; Worked successfully in environments where the operating model is still evolving and there often isn't an existing playbook to follow

Benefits

$6000 training and conference budget for individual and group development; Full medical, dental, vision package; Mental health support via Spring Health and Rula; Access to One Medical; Flexible vacation policy; Pet discount plans, retirement plan (401K), and discount programs available to employees; Top-spec equipment (laptop, screens, adjustable desks, etc.); Regular hackathons, lunch & learns, and socials, both remote and in-person; Team breakfasts and lunches, fully stocked snacks and drinks, and a fun, creative office at WeWork - 500, 7th Avenue; Access to cutting-edge AI tools and experimentation budget; Performance bonus: 20% ($46,000–$58,000); Total OTE: $276,000–$348,000