Revenue Operations Manager

Hologram's revenue runs through a stack the Revenue Operations Manager will own: Salesforce, a bespoke CPQ, contract and billing integrations, and the reporting that Sales, Finance, and leadership use every week. The role makes that stack a competitive advantage so reps quote and close faster, Finance closes on clean data, and leadership sees pipeline, bookings, and renewals early enough to act. The role reports to the Director of Finance, partners daily with Sales and Marketing leadership, and runs RevOps as a function of one with engineering support. AI agents and automation are first-class tools.

Responsibilities

Set the RevOps roadmap for Sales and Finance leadership: what to build, automate, and sunset, with a business case behind each proposal; Own Salesforce administration, from the data model through releases, and build validation rules and automated checks; Own the GTM tool stack beyond Salesforce, integrations included; Own the integrations and automated data feeds between Salesforce, billing, and finance, and the accuracy of the revenue data; Design and maintain lead routing and the BDR-to-AE hand-off, including SLAs and rules of engagement; Run the deal desk: validate order forms, enforce discount and approval rules, route approvals through to Finance sign-off; Build and automate the path from quote to contract to onboarding to renewal, including new-customer billing setup; Build the renewals automation that surfaces the right accounts at the right time; Own the monthly and annual commissions cycles, including calculation, attainment reconciliation, Salesforce upload, payout logic, quota models, accelerators, and plan documentation; Build self-serve dashboards the sales org runs on day to day; Build deal analytics that inform leadership decisions on pricing, discounting, and deal process

Requirements

5+ years in Revenue Operations, Sales Operations, or GTM systems at a B2B company; Experience owning Salesforce administration end-to-end, from data model to release management; Experience designing and building a cross-functional GTM process end-to-end, including the automation it runs on; Hands-on experience integrating CRM with billing and finance systems, and owning the accuracy of the data across them; Experience building self-serve reporting that a sales org used day-to-day; Experience running deal desk for a sales team: discount enforcement, order form validation, approvals; Experience administering commissions, from the monthly cycle through annual plan changes; Demonstrated experience building AI models and agents that do real, operational work, with judgment about their limits. Be able to show us what you built.; Startup or high-growth experience where you built the process rather than inherited it

Nice to have

Familiar with Sigma or another BI tool; Hands-on with Zapier or similar orchestration tooling; Has stood up a CPQ or quoting tool; IoT connectivity, telecom, or another usage-based business

Benefits

Equity at hire with transparent salary and equity formulas; Flexible health coverage (up to 100% employee, 95% dependents); Unlimited PTO with 2 weeks mandatory; Monthly mental health days; 14 weeks paid parental leave; $1,000 hiring bonus; $250/month WFH Stipend (taxable); Life and disability insurance fully covered; 401(k) plan (no match); Access to Professional Development Fund after one year; OTI (90/10 pay mix); 12,750 RSUs