Revenue Operations Specialist

As a Revenue Operations Specialist at vCluster Labs, you aren't just working a Salesforce ticket queue; you are building the revenue engine behind a sales team that is scaling fast. You will own quote-to-cash, reporting, and day-to-day Salesforce support for our US team, with a real say in how our processes and automations get built. You will join a small, automation-forward RevOps team at an inflection point, where the systems you design now become how we sell for years. vCluster Labs is the company behind vCluster, which provisions fully isolated tenant clusters on Kubernetes, bare metal, and VMs for AI Clouds, enterprises, and platform teams.

Responsibilities

Deal desk and quote-to-cash: first responder for quotes or order forms that look wrong, owning quote line items, term-length logic, and order forms in Salesforce, Ironclad contract workflows, and the Stripe to Salesforce ARR sync; Salesforce administration and automation: building, updating, and fixing flows, formulas, and automations; Rep support and enablement: owning the Salesforce request queue during US hours and helping AEs, especially new hires, set up deals correctly; Commissions: supporting QuotaPath and rep payouts, partnering with the COO on deal reviews and resolving pay discrepancies; Reporting and dashboards: keeping pipeline, renewal, ARR, and territory dashboards accurate and building new views as sales leadership requests them; Data hygiene and documentation: owning recurring data fixes and keeping RevOps process docs current

Requirements

3+ years in revenue operations, sales operations, or deal desk, including building and maintaining Salesforce flows and automations; Quote-to-cash fluency: understanding how revenue flows through a CRM from quote line items to order forms to booked ARR; Reporting instincts: building Salesforce reports and dashboards, reconciling numbers across systems, and explaining discrepancies clearly to a sales leader; B2B SaaS background: knowledge of how SaaS deals are structured and how revenue is recognized; Service mindset at speed: owning a queue and turning requests around in hours rather than days; Resourcefulness: figuring out unfamiliar tasks, including using AI tools like Claude

Nice to have

Ironclad or another contract lifecycle tool experience; Commissions tooling experience such as QuotaPath or a similar tool; Salesforce Administrator certification or CPQ experience (a plus, not a requirement); Tableau experience or having built RevOps from scratch at an early-stage company

Benefits

Competitive compensation package including equity; Premium insurance: health, dental, vision, and life insurance for you and eligible dependents (benefits vary by country); Flexible working schedule; Workplace flexibility