Rooftop Server at CUT Above (Part Time)

Rosewood Washington, D.C. is looking for a Rooftop Server to join our team! Nestled in the heart of historic Georgetown, our property blends timeless elegance with modern luxury, and our passionate team is committed to delivering intuitive, heartfelt service that reflects the spirit of Relationship Hospitality. OVERVIEW Create an elevated lounge experience or our guests. To give the proper service & guest satisfaction in the levels of the quality standards of the operation as set by the Food and Beverage department. To be fully conversant with all services offered by the hotel as well as have an understanding and knowledge of all food and beverage items served. Uses hospitality in dealing with guests. Performs duties in a pleasant and conscientious and professional manner.

Responsibilities

Maintain complete knowledge of and comply with all departmental policies, service procedures and standards; Ensure standards are maintained at a superior level daily; Check all table set-ups in the station for cleanliness and proper position before open; Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors and intoxicated patrons; Greet guests as they arrive and assist them with seating; Take guests' alcoholic beverage orders utilizing suggestive selling techniques; Anticipate guests' needs, respond promptly and acknowledge all guests; Maintain positive guest relations; Be familiar with all hotel services/features and local attractions/activities; Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas; Clear each course following procedures; Create an amazing dining experience for guests; Help guests select food and beverages by presenting menu, offering cocktails and aperitifs, suggesting courses, explaining specialties, identifying wines, and answering food preparation questions; Transmit orders to bar and kitchen, recording choices and identifying special dietary needs; Keep kitchen staff informed by noting timing of meal progression; Serve orders by picking up and delivering guests' choices from bar and kitchen; Respond to additional guest requirements; Maintain table setting by removing completed courses, replenishing utensils, refilling water glasses, and being alert to spills or special needs; Conclude dining experience by acknowledging choice of restaurant and inviting guests to return; Obtain revenues by totaling charges, issuing bill, accepting payment, delivering bill and payment, and returning change or card and signature slip; Contribute to team effort by accomplishing related results; Carry out any other duties as required by the Director of Food & Beverage

Requirements

Minimum 21 years of age to serve alcoholic beverages; Minimum two years' experience as a Restaurant or Banquet Food Server; Able to work PM/evening shifts including weekdays, weekends and holidays; Must be able to perform job functions with attention to detail, speed and accuracy; Must be able to prioritize, organize and follow-up; Must be a clear thinker, remaining calm and resolving problems using good judgment; Must be able to follow directions thoroughly; Must be able to understand a guest's service needs; Must be able to work cohesively with co-workers as part of a team; Must be able to work with minimal supervision; Must be able to maintain confidentiality of guest information and pertinent hotel data; Ability to understand guests' service needs; Ability to be well organized, maintain concentration and think clearly when providing service to guests; Ability to focus attention on details; Ability to suggestively sell alcoholic beverages and wines; Ability to access and input information into P.O.S. system; Ability to maintain good coordination while serving orders quickly; Ability to exert physical effort in transporting food and beverage to guests; Ability to endure abundant physical movements throughout the work areas; Required to speak, read and write English; Must be able to exert physical effort in transporting 30 pounds, endure various physical movements, reach up and down, remain stationary at times, and satisfactorily communicate with guests and co-workers

Nice to have

High school diploma or equivalent education preferred; Fluency in other languages preferred; TIPS Certification preferred

Benefits

Competitive Pay Rates; 401k Plan and after 1 year up to 3% Match; Pre-tax commuter benefits; Complimentary meal during your shift; Flexible schedules; A clear career pathway - career advancement opportunities; Gratuity