Sales and Catering Administrator

We are looking for our next great team member to join us as a Sales and Catering Administrator in our Sales & Marketing department. Marriott Syracuse Downtown seeks Sales and Catering Administrator for providing administrative and operational support to the Sales & Catering Department, Executive Committee, and other hotel departments as needed.

Responsibilities

Provide administrative support to the Sales & Catering team and Executive Committee; Manage department phone calls, inquiries, and correspondence in a professional and timely manner; Maintain and distribute weekly reports, change logs, and departmental communications; Assist with account lead delegation and sales inquiry management; Coordinate and manage Marriott Rewarding Events and Ebonus processing; Prepare and distribute IMPACT and Orientation Banquet Event Orders (BEOs); Manage and distribute In-House BEOs to operational departments; Update and maintain catering and event inventory records; Coordinate breakfast and drink voucher preparation and distribution; Input guest amenities and special requests into hotel systems; Order and maintain office supplies for the department; Produce and process gift certificates, including input into the "Just Report It" system; Prepare and send wedding anniversary letters and other guest correspondence; Create and manage purchase orders and process invoices through Birch Street; Conduct CI audits and prepare departmental reports as required; Maintain accurate records and assist with compliance and reporting processes; Assist other hotel departments with administrative support as needed; Maintain confidentiality of guest, client, and hotel information; Perform additional duties and special projects as assigned; Assist in off site/on site Sales presentations, in state Trade Shows & Ownership meetings

Requirements

2 years previous administrative, hotel, sales, or catering experience; Strong organizational and multitasking skills; Excellent written and verbal communication skills; Ability to work independently and collaboratively in a fast-paced environment; Strong attention to detail and customer service orientation

Nice to have

Proficiency in Microsoft Office and hotel sales/catering systems

Benefits

Highly competitive wages; An exceptional benefit plan for eligible associates & your family members; 401K matching program for eligible associates; Flexible scheduling to allow you to focus on what is important to you; Discounts with our Crescent managed properties in North America for you & your family members; Additional hotel discounts with Marriott International brand hotels; Free Parking; Free Meal during your shift; Quarterly employee appreciation events to celebrate all your hard work