Sales and Technical Support Representative

About the role

This position holds joint accountability for managing and expanding sales activities within a dedicated customer portfolio across Romania and Moldova. The successful candidate will leverage a comprehensive understanding of regional market dynamics to execute strategies that drive commercial growth and achievement of organizational objectives. Furthermore, the role serves as a critical Technical Sales Support resource for the broader regional portfolio, delivering technical expertise and educational guidance to key business partners.

Key Responsibilities

This is a hybrid position based at our site in Remetea Mare (Timișoara), Romania.

Responsibilities

Strategic Portfolio Management & Relationship Excellence: Manage and expand an assigned customer base to meet commercial targets while delivering an exceptional experience to business partners and prospects to cultivate long-term value.; Technical Consultation & Solution Engineering: Serve as a primary point of contact for technical inquiries via telephone and email, identifying and recommending optimal product solutions aligned with specific customer requirements.; Proposal Management: Analyze customer needs to develop tailored technical specifications and comprehensive commercial offers across the full product portfolio.; Market Education & Adoption: Act as a subject matter expert to educate end-users and converters, promoting specialized solutions and driving brand adoption.; Cross-functional Collaboration & On-site Engagement: Collaborate cross-functionally with Field Sales Representatives (FSRs), Customer Service (CSR), and Technical Support teams, and conduct on-site customer visits for claims management, technical presentations, and business development.

Requirements

Master’s degree or equivalent, with a minimum of 2 years of professional experience in technical business support or commercial roles.; Full professional proficiency in Romanian and English, both verbal and written.; Willingness to master technical aspects of the pressure-sensitive industry and the broader printing and graphic solutions market.; Demonstrated capacity to foster enduring client relationships, uncover complex business requirements, and articulate solutions across diverse stakeholder groups with an innovative mindset.; Strong interpersonal skills with a commitment to collaborative teamwork, continuous learning, and cross-functional synergy.

Benefits

Comprehensive Benefits & Compensation : Benefit from a medical subscription, an annual performance bonus, and meal vouchers for each day worked. You'll also receive gift vouchers for specific celebrations like Easter, Christmas, and March 8th, as per the Fiscal Code.; Flexible Work : Enjoy flexible working arrangements designed for office employees where role allows.; Continuous Development : Access dedicated company trainings to support your professional growth.