Sales Associate

Sales Associate at Skin Laundry. Location: Phoenix, AZ - Biltmore Park. Job Type: Part Time. Compensation: $16 per hour. The role is an on-site role requiring sales, client experience, operational execution, and team support.

Responsibilities

Lead by example in achieving daily sales and conversion goals; Deliver exceptional client service by educating clients on products, memberships, and treatments; Support clinic-wide retention and loyalty programs through relationship building and consistent follow-up; Reinforce Skin Laundry’s service standards and brand values; Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness; Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts; Ensure cleanliness, organization, and merchandising standards; Execute operational checklists and compliance tasks; Provide on-the-floor coaching and real-time feedback to Sales Associates; Support onboarding and training of new team members; Act as point of contact for questions or issues during assigned shifts; Foster a supportive, inclusive environment; Follow and reinforce operational policies and loss prevention procedures; Report safety, compliance, or operational concerns; Maintain professional conduct; Participate in regional meetings, trainings, or team events; Assist with in-clinic activations, promotional events, or marketing initiatives; Provide occasional coverage for peer shifts

Requirements

Must be available and able to work weekends (Sat AND Sun) regularly; Must have availability to work a minimum of 4 days per week; Must be able to work 16 hours per week on average, with the ability to flex to 24 hours; Must be available to work during Clinic Operating Hours; Must be able to commit to a schedule made 60 days in advance; Ability to reliably commute to home clinic location and periodically travel to other clinics; Intermediate knowledge of retail operations, POS systems, and cash handling; Familiarity with Zenoti or similar scheduling and sales software; Strong product knowledge and passion for skincare and client education; Advanced interpersonal skills with ability to coach peers and foster teamwork; Strong communication and problem-solving abilities; Reliable, proactive, and accountable in daily execution; Minimum 1–2 years of retail, hospitality, or service experience required; Must be at least 18 years of age; Flexibility in working hours including evenings, weekends, and holidays

Nice to have

Leadership or keyholder experience

Benefits

Skin Laundry Employee Treatment & Product Discount Program; Commitment to growth; Work/Life Balance; Extensive Holiday Policy; Mental health initiatives; Supportive People Leader; Speak Up Culture; Inclusive environment