Sales Development Representative

At Podium, we're on a mission to help local businesses win. Healthcare/Aesthetics is one of our fastest-growing verticals and our AI-powered platform helps them attract more patients, communicate more effectively, and get paid faster. As a Sales Development Representative (SDR) on our Healthcare team, you'll be the first point of contact for practice owners and healthcare decision-makers. You'll identify new opportunities, engage them in meaningful conversations about the challenges they face running a practice, and book qualified product demonstrations for our Account Executives. This is a true outbound sales role where you'll develop world-class prospecting skills, build resilience, and learn how to sell consultatively to an audience that genuinely needs what we offer.

Responsibilities

Generate new business opportunities through high-volume outbound prospecting via phone, email, and LinkedIn; Identify and engage practice owners and healthcare decision-makers across a range of specialties; Build interest by understanding the day-to-day challenges healthcare practices face, and educate them on how Podium can help them grow; Qualify opportunities using a consultative sales approach and schedule high-quality product demonstrations for the Account Executive team; Consistently exceed monthly targets for qualified meetings, pipeline generation, and outbound activity; Partner closely with Account Executives to ensure a seamless customer experience from first conversation through to handover; Maintain accurate records and pipeline activity within Salesforce

Requirements

A genuine interest in sales and in helping healthcare practices succeed; Excellent communication skills with the confidence to build rapport quickly, especially with busy practice owners and clinicians; Resilience, curiosity, and a positive attitude - you don't get discouraged by hearing "no"; A competitive mindset with a proven ability to achieve or exceed KPIs; A growth mindset with a desire to learn, receive coaching, and build a long-term career in technology sales

Nice to have

Experience in customer-facing, sales, hospitality, retail, recruitment, or business development roles; Experience working in or with healthcare practices (clinical, administrative, or operational); Previous outbound sales or SaaS experience; Background in healthcare (nursing, allied health, practice management, clinical support, or similar)

Benefits

Clear and transparent career pathway into an Account Executive role, with structured coaching and ongoing sales development; Competitive base salary, superannuation, and uncapped commission with accelerators for overachievement; $650 monthly Benefits & Wellbeing Allowance to spend however you choose; Comprehensive onboarding, sales training, and continuous professional development, including tailored ramp-up support for candidates transitioning from healthcare into sales; Collaborative, high-performing culture that celebrates success and rewards ambition; Modern CBD offices in Melbourne's Queen & Collins precinct with end-of-trip facilities, bike storage, and lockers; Fully stocked kitchen with complimentary snacks and drinks