Sales Development Representative, SME & Growth

We are looking for a motivated and detail-oriented SDR, Outbound Sales to join our SME & Growth Outbound team in Singapore. This role offers a unique opportunity to contribute to the team’s growth and success by driving strategic projects and sales initiatives that are focused on scalability, operational excellence, and process optimisation. As a key player in our expansion efforts, you will take ownership of logistical and operational initiatives that enhance the efficiency of our outbound sales programs across verticals. Additionally, you will support Sales Development Representatives (SDRs) and Account Executives (AEs) in prospect-facing activities, including sales meetings, campaigns, and events, helping to foster strong relationships with our prospects and customers.

Responsibilities

Support the Singapore Outbound team to design and manage projects and processes that drive commercial KPIs and optimise growth across priority verticals; Partner with key stakeholders in the Outbound, Marketing, and Revenue Strategy & Operations teams to execute important projects, including territory/vertical planning, forecasting, and optimising scalability of our outbound motions; Manage day-to-day operational tasks, ensuring processes are executed efficiently and accurately to support team objectives using Salesforce and other data platforms; Analyse performance metrics (e.g. outreach productivity, pipeline health, win rates) to identify trends, address gaps, and develop actionable strategies for improvement; Work alongside SDRs and AEs to support building and nurturing strong, long-term relationships with prospects and customers, fostering trust and collaboration; Design and support the execution of innovative outbound campaigns to boost prospect engagement, generate qualified meetings, and drive scalable growth across our target verticals; Collaborate with internal teams—including Operations, Marketing, Product, and other commercial functions—to deliver seamless and impactful experiences for prospects throughout the sales journey.

Requirements

Bachelor’s degree or equivalent; 1–3 years of experience in sales, business development, revenue operations/sales operations, or other commercial/operational roles; Commercial roles with proven operational experience will also be considered; Strong analytical skills with experience using CRM systems (e.g. Salesforce) and analytics tools (e.g. Google Sheets, Looker); Strong verbal and written communication skills in English; Proven ability to identify and execute on process improvements; Experience in fast-paced environments, preferably in a startup or scale-up; Attention to detail and the ability to multitask, prioritise, and meet deadlines.

Nice to have

Additional regional languages (e.g. Mandarin, Bahasa) are a plus