Sales Executive, Online Resources (Malaysia)

Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis Group operates globally and produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realize their individual potential.

Our purpose is to foster human progress through knowledge. We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we’d love to hear from you.

We have an exciting opportunity for a Sales Executive in Malaysia to join our Online Resources sales team. Your role will involve promoting our products and services to customers and prospects, attendance at professional meetings and conferences and in-person client visits in Malaysia. You will be part of the APAC commercial team responsible for the sales and promotion of Online resources within Malaysia, reporting to the Sales Manager.

Applications are shortlisted on a rolling basis and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

It would be fantastic if you also had

- Some knowledge and experience in academic publishing
- Some previous experience of selling into or working with Academic Higher Education library markets
- Some experience of selling digital content both directly and via third parties

Responsibilities

Able to establish and execute a sales strategy for Malaysia; Maximize sales revenue to meet and exceed sales targets; Maintain and build a healthy sales pipeline to ensure continued growth; Maintain, build, and manage strong working relationships with agents and other channel partners; Travelling in Malaysia to seek out new opportunities and customers, while maintaining strong relationships with existing clients to maximize upselling potential and repeat business; To share knowledge, best practice and experience with the wider Taylor and Francis product and sales teams

Requirements

At least 3 years previous experience from a sales position preferred; Bachelor’s degree in Business preferred; Consultative sales skills and a customer focused approach; Proficient in English and Bahasa Malaysia (Speak and Write); Ability to create and maintain positive and effective relationships with external customers; Proactive and independent approach to managing your work; A clear communicator both in writing, through remote communication tools and in-person, including confident presentation skills; Competent user of core MS Office and familiarity with CRM databases

Benefits

An excellent work/life balance with a fantastic, flexible working culture; 20 days(pro-rata for first year) annual leave per year, plus an extra day off for your birthday; 4 paid volunteering days each year; Under the local company’s healthcare insurance plan with an option for the participation of other family members at the employee’s expense; Employee assistance programme – offering 24/7 well-being support; Performance bonus; Share Match – plan that matches every company share purchased with two free shares; Annual health screening, optical and dental care