Sales Manager (Delhi)

Raffles Udaipur opened in 2021, its ornamental gardens, tumbling fountains and stately Indo-Saracenic architecture describing a love story between India and the West. Set on a 21-acre private island rich with birdlife and exotic flora and fauna, this contemporary reimagining of a country mansion is the first Raffles hotel in India.

Just 20 minutes from the airport, Raffles Udaipur spans a private island and serene lakeshore. Begin your journey with a graceful boat ride, guided by migratory birds. Discover 137 rooms and suites, 10 dining experiences, two pools, wellness rituals, and the timeless care of the Raffles Butler.

We are seeking a dynamic and results-driven Sales Manager to join our team in Udaipur, India. In this pivotal role, you will lead our sales initiatives, drive revenue growth, and build lasting relationships with clients. As a Sales Manager, you will be responsible for developing and executing comprehensive sales strategies while fostering a collaborative and innovative sales environment. This position offers an exciting opportunity to make a significant impact on our organization's growth trajectory while working with a supportive and visionary team.

Responsibilities

Analyze market conditions, competitive landscape, and industry trends to develop effective and productive sales programs that align with organizational objectives; Establish, nurture, and maintain strong relationships with current and prospective customers, ensuring exceptional service delivery and client satisfaction; Design and execute targeted sales plans and strategies for assigned segments, with accountability for increasing sales revenue and market share; Identify and pursue new business opportunities through strategic outreach, networking, and business development initiatives; Monitor industry events, conventions, business meetings, and market opportunities to leverage them for organizational growth; Lead, mentor, and motivate the sales team to achieve individual and collective performance targets; Track and analyze sales metrics, KPIs, and performance data to inform decision-making and optimize sales effectiveness; Manage sales budgets and allocate resources efficiently to maximize return on investment; Prepare and deliver compelling sales presentations and proposals to prospective clients; Collaborate with cross-functional teams to ensure seamless customer experiences and operational excellence; Stay current with product knowledge, industry developments, and best practices in sales and revenue management

Requirements

Bachelor's degree in Hotel Management, Hospitality, Business Administration, Sales, or a related field; 4–8 years of proven sales experience in the hospitality, hotel, or related service industry; Demonstrated expertise in hotel operations, revenue management, and distribution channel management; Strong knowledge of CRM software and sales management tools; Excellent communication, negotiation, and presentation skills with the ability to influence stakeholders at all levels; Proven ability to analyze data, develop strategic sales plans, and execute them effectively; Strong leadership and team management capabilities with experience motivating and developing sales professionals; Exceptional organizational and time management skills with the ability to manage multiple priorities; Problem-solving mindset with strong analytical and decision-making abilities; Customer-focused approach with a commitment to building long-term client relationships; Willingness to travel as needed and flexibility to work extended hours when required; Proficiency in Microsoft Office Suite and sales analytics tools; Resilience and adaptability in a fast-paced, dynamic business environment