Sales Operations Manager - Korea

Speak for Business (S4B) is Speak's enterprise arm — a holistic solution that helps employees get comfortable speaking the languages their business success depends on. We're looking for a Sales Operations Manager to help scale S4B. This person will own the systems + process layer that sits between GTM strategy and day-to-day execution, so that Sales Leadership can focus on coaching, hiring, and selling while the team runs on predictable operating cadences. This is a highly cross-functional role, partnering closely with Sales Leadership, Sales, Finance, Customer Success, Marketing, and Product. The ideal candidate is comfortable being both strategic and hands-on, and thrives in fast-moving environments where good enough now systems are built quickly and then improved iteratively. Though this is a full-time role (hybrid) based in Seoul, closest to the bulk of our Sales team members in Korea, Japan, and Taiwan, your overall impact & scope will be global.

Responsibilities

Own weekly forecasting and pipeline rhythms with Sales leadership; Build and maintain the weekly ops cadence and standard metrics; Drive stage hygiene and clear definitions (what moves an opportunity from stage to stage, required fields, SLAs); Build dashboards for pipeline coverage, forecast vs target, stage conversion, cycle time, and leading indicators; Partner with Finance and RevOps on consistent definitions and auditability so reporting may be used for planning; Ensure channel partner reporting consistent, timely and reliable; Identify and clean the highest-impact data issues (owner, stage, amount, close date, product, region, source); Create training guides, so adoption is durable; Set up discounting guardrails and a clear approval matrix; Standardize quote / order forms to support contracting, invoicing, and downstream handoffs; Ensure the process is fast for the field, while still being controlled and auditable; Run territory and account assignment processes; Support lead routing logic and SLA monitoring; Track monthly pipeline generation plans (coverage and gap-to-goal) and surface issues early

Requirements

5+ years in Sales Ops, BizOps, or similar roles supporting B2B GTM teams; Experience building sales processes that scale: forecasting, pipeline inspection, territory/account assignment, deal desk, and handoffs; Strong CRM operations and reporting experience (HubSpot, Salesforce, or similar): pipelines, permissions, required fields, lifecycle/stage definitions; Strong track record of AI tool adoption and AI tool leverage building; Strong analytical skills and comfort working with data and spreadsheets; Track record of creating lightweight governance that is adopted (templates, runbooks, enablement, change management); Clear and concise communicator in both English and Korean who can influence across cross-functional and cross-regional teams; High ownership, strong judgment, and comfort working with sensitive data (forecast, comp, performance)

Nice to have

Comfortable being both strategic and hands-on; Thrives in fast-moving environments where good enough now systems are built quickly and then improved iteratively

Benefits

Join a fantastic, tight-knit team at the right time; Do your life's work with people you'll love working with; Global in nature; Impact people's lives in a major way