Sales Product Specialist - APAC

We’re looking for a Insider One’s Eureka, Shopping Agent and Chatbot products to lead growth for Insider One’s Support Agent product - our AI-driven conversational platform that powers intelligent customer interactions at scale. This is a hybrid role: You’ll act as the Account Executive (AE) for new business acquisition, driving the full sales cycle from prospecting to close. You’ll also operate as an overlay specialist with Account Directors (ADs) to expand Chatbot adoption within existing accounts.

Responsibilities

Own end-to-end sales cycle for new logo acquisition for the Search/Chatbot (Support Agent) product; Build and manage a strong pipeline through prospecting, outbound, and industry mapping; Conduct product demos, craft tailored proposals, and lead negotiations to close deals; Collaborate with marketing to run targeted campaigns and events to generate leads; Partner with Account Directors to identify, prioritize, and close cross-sell/upsell opportunities within existing customers; Bring deep product expertise to customer conversations, driving adoption; Co-own forecasting and deal strategy for Chatbot opportunities inside large multi-solution deals; Work closely with Solution Consultants on multi-product or enterprise-wide opportunities; Partner with Product and Marketing to refine regional messaging and competitive positioning; Provide continuous market feedback on emerging Chatbot trends, competitive landscape, and customer needs

Requirements

3+ years of SaaS or enterprise sales experience; Demonstrated success in both new business acquisition and expansion selling; Deep understanding of chatbots/search, automation workflows, or support agent platforms; Ability to articulate business value to senior executives and technical stakeholders alike; Proven hunter mindset, self-driven, and able to manage complex deal cycles independently; Fluent in English

Nice to have

Experience in CX, AI, or conversational platforms; Regional language proficiency

Benefits

Diverse global team; Internal trainings covering AI fundamentals, coding, foreign languages, and personal development; Access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru; Eligibility-based ESOP; Referral bonuses; Volunteering and social impact projects; Global retreats and team-building activities