SAP Service Delivery Manager

Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so! With more than

51.000 colleagues in 30 countries, we rank as Europe’s leading digital solutions provider. Some of the most successful companies in Europe rely on our technology due to our commitment to innovation, collaboration, and value in business development.

The world is how we shape it. Let’s shape it together.

As a Service Delivery Manager, you are responsible for managing multiple SAP client contracts and ensuring successful project delivery. Meeting delivery criteria comes naturally to you, and you consistently look for ways to improve the client experience. You enjoy building close relationships with clients and proactively identifying new opportunities that help them grow through innovative initiatives and continuous improvements. As a transversal team leader, you ensure the capacity and availability of the teams.

Your strong people management, presales, leadership, and communication skills enable you to anticipate challenges before they arise. You ensure that all activities are well organized, aligned with agreed timelines, and delivered according to scope and expectations.

We’re seeking passionate colleagues who are eager to push the boundaries in digital transformation and technology consulting. At Sopra Steria, you’ll have the opportunity to grow your skills in a constructive, collaborative team environment, working on impactful projects that drive change for our clients. If you thrive on challenge and meet (most of) the qualifications below, we look forward to your application!

What we can offer you

As a member of one of Europe’s largest digital solutions providers, you’ll benefit from extensive career development opportunities, both local and international. At the Sopra Steria Academy, you’ll be part of a dynamic network of 51,000 professionals at all stages of their careers. With a wide array of offices to explore, you can find your ideal location and take the next step in your career.

You’ll become a part of a major Tech player in Europe recognised for its consulting, digital services, and software development. On top of that, you’ll join a team of dedicated SAP consultants committed to delivering innovative and efficient SAP solutions tailored to meet the unique needs of our clients. With a wealth of experience and expertise, they strive to drive digital transformation and optimize business processes, ensuring our clients achieve their strategic goals.

Requirements

At least 5 years of experience in a similar role with a background in SAP; Experience managing client relationships in a professional services context; Solid knowledge of service management frameworks; Strong stakeholder management and communication skills; Languages: Dutch and/or French, English

Benefits

A company car or mobility budget; Laptop, phone & phone subscription; A competitive salary and indefinite contract; Insurance coverage, meal vouchers, eco-cheques, and more; Continuous learning opportunities through the Sopra Steria Academy to support your career development.; The opportunity to connect with fellow Sopra Steria colleagues at various team events.