SAS Program Administrator

Are you a detail-oriented problem solver who thrives in a collaborative, mission-driven environment? Do you care deeply about educational access, inclusion, and empowering students to achieve their full potential? As the SAS Program Administrator, you will serve as the operational backbone of our Student Accessibility Support (SAS) team. In this dynamic, hands-on role, you will wear many hats—from managing daily office operations and overseeing accessible technology resources to recruiting and mentoring a vibrant team of student workers. You will be a primary point of contact for students, families, faculty, and staff, ensuring that our campus accessibility programs run seamlessly every day.

Responsibilities

Serve as operational backbone of SAS team; Manage daily office operations and oversee accessible technology resources; Recruit and mentor student workers; Be primary point of contact for students, families, faculty, and staff; Respond to inquiries; Manage general office needs; Oversee broad student and community communications; Recruit, hire, train, and manage student workers (Notetakers, Alt-Text Editors, SAS Fellows) and oversee timecard processing; Manage borrowing, maintenance, and setup of accessible tech, exam laptops, software licenses, and specialized furniture; Provide individual and group trainings on accessibility tools (e.g., Kurzweil 3000) and creation/remediation of accessible documents; Assist with exam proctoring, event planning, departmental budget tracking, and document remediation as needed

Requirements

Bachelor's degree (or equivalent); OR Associate's degree with formal administrative training plus 3+ years of related work experience; 1–3 years of progressive administrative, program support experience, or relevant internship and/or student work experience; Excellent communication; Strong organizational abilities; Empathy; Sound judgment in handling confidential or non-routine situations

Nice to have

Experience in higher education, student support, or working with individuals with disabilities; Demonstrated expertise or strong interest in generating and remediating digital documents to meet accessibility standards; Knowledge of assistive technology tools (e.g., Kurzweil 3000, Genio, smartpens)