Scaled Commercial Account Executive, Install base

As an Account Executive on the Commercial Scaled Install Base team, you will own a broad portfolio of existing Vercel customers and be responsible for both retaining and growing their business. You will manage a high-volume book of accounts, balancing renewals, customer engagement, pipeline generation, and expansion opportunities. This is a true closing role where you will own revenue outcomes, run sales cycles, negotiate renewals and expansions, and build pipeline within your portfolio.

Responsibilities

Own the commercial relationship for a portfolio of existing Vercel customers; Manage the renewal process from early preparation through negotiation and close; Build expansion pipeline by prospecting within existing accounts; Run discovery, demonstrations, commercial conversations, and negotiations; Use customer signals, product usage, account data, and business context to prioritize action; Re-engage customers with limited activity or unclear growth indicators; Build relationships with developers, engineering leaders, product teams, procurement partners, and business stakeholders; Partner with Solutions Architects, Developer Support, Customer Success, Product, and other internal teams; Maintain accurate account plans, opportunity details, forecasts, renewal timelines, and next steps; Use automation, AI, and repeatable workflows to operate efficiently; Share learnings and help develop scalable plays for renewals, risk mitigation, re-engagement, and expansion; Develop technical and commercial skills to grow into increasingly complex accounts

Requirements

Experience in SDR or BDR role, renewals, account management, customer success, sales, or another customer-facing position; Motivated by owning a revenue target and being accountable for measurable outcomes; Experience generating pipeline through thoughtful, personalized outreach; Ability to manage a high volume of accounts, priorities, and deadlines; Comfortable initiating conversations, asking direct questions, and creating momentum; Ability to learn complex technical products quickly and curiosity about modern web applications and AI products; Ability to connect customer needs to business value and communicate with technical and non-technical stakeholders; Sound judgment about where to spend time and when to ask for support; Organized, reliable, and disciplined in managing opportunities, renewals, forecasts, and follow-up; Coachable and actively seeks feedback; Team-first mindset, low ego, and willingness to contribute; Acts proactively; Resilient, resourceful, and energized by working through accounts where growth path may not be obvious

Nice to have

Experience as an SDR or BDR in a technical, developer-focused, cloud, infrastructure, or product-led growth company; Owned renewals, expansion opportunities, or a revenue target; Experience progressing and closing smaller commercial opportunities; Worked with developers, engineering leaders, product teams, or other technical buyers; Experience using tools such as Salesforce, Outreach, Gong, LinkedIn Sales Navigator, or ZoomInfo; Experiment with AI, automation, or self-built workflows to improve how you work; Aspire to grow into larger accounts, more complex sales cycles, or future leadership opportunities

Benefits

Competitive compensation package, including equity; Inclusive Healthcare Package; Learn and Grow - mentorship and events to build network and skills; Flexible Time Off; Gear needed for the role; WFH budget to outfit your space; Equity-based compensation; Eligibility for company bonus or variable pay program