Security Officer

Security Officers maintain a safe and secure environment at our HealthCare facilities by protecting patients, visitors, staff, and property. They patrol buildings and grounds, monitor security systems, and maintain a visible presence to deter unsafe or suspicious activity. Security Officers respond to emergency alarms, assistance calls, and sensitive situations, working collaboratively with Communications, other security personnel, and the University Police Department. They assist with disorderly or combative individuals, provide crisis intervention, and conflict resolution, and help de-escalate potentially volatile situations. Additional responsibilities include completing security reports, conducting basic investigative reviews, enforcing facility policies, monitoring access control and surveillance systems, and assisting patients, visitors, and staff to support a safe healthcare environment.

Responsibilities

Maintain a safe and secure environment by protecting patients, visitors, staff, and property; Patrol assigned areas and maintain a visible security presence to deter crime; Monitor security equipment and systems, including CCTV, access control, alarm systems, and radio communications; Conduct routine inspections of facilities and security systems and report irregularities; Control access to facilities, issue passes, and monitor visitor activity after hours; Respond to suspicious activity, emergency alarms, and calls for service, notifying police, fire departments, or other emergency responders when necessary; Investigate incidents and conduct basic investigative reviews; Assist medical personnel and staff in managing disruptive or combative individuals, providing crisis intervention, conflict resolution, and de-escalation; Warn violators of policy or rule infractions and take action to prevent losses, damage, or unsafe conditions; Maintain accurate documentation, including Daily Activity Reports, incident reports, and lost and found logs; Provide customer service and assistance to students, faculty, staff, patients, visitors, and vendors; Assist the University police department during special events and as requested; Attend required training sessions; Maintain a professional appearance and demeanor; Perform administrative tasks and other duties as assigned

Requirements

Minimal education and/or equivalent experience needed; Vocational training may be needed based on the given area; An equivalent combination of education and experience may be considered; All experience must be paid and in the same related field; Volunteer work and internships for academic credit are not counted; Part-time and PRN experience will be prorated based on hours worked per week; Standing or walking for extended periods of time; Handling objects weighing up to 10 pounds; Lifting, pushing, or pulling objects weighing up to 50 pounds; Calm decision-making in stressful or emergency situations; Interaction with disruptive, combative, or mentally ill individuals