SEIU Patient Unit Secretary

Provides clerical, receptionist and customer service on patient care units while maintaining confidentiality. None supervision; may orient new Patient Unit Secretaries.

Responsibilities

Provides clerical, receptionist and customer service on patient care units while maintaining confidentiality; Transcription of patient care orders; Schedules tests and procedures with other departments; Completes and processes requisitions for tests, procedures and equipment; Obtains patient care equipment and/or supplies as requested by nurses and/or physicians; Notifies department of equipment that is in need of repair; Participates in patient admissions, discharges and transfers; Updates patient care forms, e.g. patient census and diet order listing; Greets and receives visitors and staff in a professional manner; Provides courteous and accurate telephone coverage; Takes and delivers messages; Triages problems to appropriate person or department; Maintains record of patient location when off unit; Communicates and works effectively with other departments on patient, staff and unit related matters; Follows directions of nurses, physicians and other authorized personnel during emergencies; Orders supplies/forms, assures their arrival and restocks appropriately; Maintains clean and orderly work environment; Provides assistance on other units as necessary; Assists with patient transport as needed

Requirements

High school education; 1 year of clerical experience; demonstrated legible writing and verbal communication skills; or an equivalent combination of education and experience

Nice to have

Knowledge of medical terminology; basic computer skills