Self-Pay Fin Assist Coord IV

Counsels patients and their representatives and arranges for payments for services provided. May provide assistance with financial aid applications to various social service agencies.

Responsibilities

Counsels patients and their representatives and arranges for payments for services provided; May provide assistance with financial aid applications to various social service agencies; Reviews all applications for financial assistance and responds within prescribed timeframes; Investigates financial information relating to applications; Responds to inquiries in a timely fashion; Coordinates status reports to the management team; Acts as liaison with internal departments and external collection agencies; Maintains and processes current hold bills, adjustments, and billing; Reviews high dollar financial assistance balances; Coordinates financial assistance application efforts with partner departments; Performs account registration edits and account adjustments; Receives incoming calls from internal and external customers regarding billing issues; Meets with patients directly regarding billing issues and financial assistance questions; Performs reviews and researches procedures on billing issues on patient accounts

Requirements

Associate's degree and 2 years of relevant experience required; Or equivalent combination of education and experience