Senior Account Executive

The 1000heads Account team is a proud, powerful collective of social media obsessives who are experts in managing client relationships. You will work closely with a whole host of departmental specialists, from Creative, Insights, Design, Community Management, and Strategy to deliver transformational social-first work for our clients. We are looking for an enthusiastic, solution-oriented Senior Account Executive with strong interpersonal, organizational, and project management skills. As a key member of the account team, you will take ownership of day-to-day client communications and project delivery, helping to drive workstreams forward while ensuring a high standard of execution across multiple projects. The successful candidate will be highly collaborative, proactive, detail-oriented, and comfortable managing priorities across teams in a fast-paced environment.

Responsibilities

Own and manage day-to-day account operations, ensuring projects are delivered on time, on budget, and to a high standard; Develop a strong understanding of the client’s business, objectives, industry landscape, and key challenges, applying this knowledge to inform recommendations and account support; Serve as a trusted day-to-day client contact, building and maintaining positive working relationships across client teams; Lead account administration responsibilities, including meeting scheduling, agenda creation, status tracking, asset management, timelines, and follow-up communications; Facilitate internal and external meetings, preparing relevant materials, documenting key decisions, and providing clear recaps and action items to stakeholders; Coordinate cross-functional teams including Relationships, Community Management, Strategy, Creative, Production, and Insights to ensure seamless project execution; Monitor project scopes, timelines, and deliverables while proactively identifying risks and escalating issues when necessary; Support the development of client presentations, status reports, strategic recommendations, and campaign documentation; Maintain performance tracking documents, reporting tools, and account resources to ensure information is accurate and accessible; Stay informed on social media trends, platform updates, industry developments, and emerging opportunities relevant to client business objectives; Mentor and support junior team members by sharing knowledge, reviewing work, and helping develop best practices across the team; Demonstrate strong ownership and accountability while effectively managing priorities and communicating proactively with Account Managers and Account Directors

Requirements

Hybrid role, with 2 days per week in office required; You must reside in New York; 2–4 years of experience in account management, client services, project management, social media marketing, influencer marketing, or a related field; Experience managing day-to-day client relationships and coordinating multiple projects simultaneously in an agency environment; Strong organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment; Excellent written, verbal, communication, and presentation skills; Strong attention to detail and ability to identify potential issues before they impact delivery; Experience collaborating across multiple disciplines including strategy, creative, production, community management, and analytics; Proficiency with project management and collaboration tools such as Basecamp, Asana, Monday.com, or similar platforms

Nice to have

Social media and/or influencer marketing experience strongly preferred; Experience supporting clients in tech, electronics, telecom, consumer technology, or related industries preferred; Experience working within large agencies and managing programs for complex organizations or enterprise-level clients; Strong advantage if you have experience building social communities and/or community management