Senior Application Engineer

Sportradar is a trailblazer in global sports technology, where your skills will enhance the creation of immersive experiences for sports fans and bettors worldwide. The Senior Application Engineer is responsible for driving forward our ServiceNow implementation programme. The role covers configuration, workflow management, and custom development on the platform, as well as working with business stakeholders to understand requirements and transition them into scalable, secure, and maintainable solutions.

Responsibilities

Drive forward our ServiceNow implementation programme; Configure, manage workflows, and custom develop on the platform; Work with business stakeholders to understand requirements and transition them into scalable, secure, and maintainable solutions; Help develop and maintain our ServiceNow environment, becoming the in-house Subject Matter Expert; Identify new integrations and automation opportunities to increase collaboration between enterprise applications using Flow Designer, Integration Hub, and API standards; Assist with documentation of the current environment, ensuring that articles are kept up to date and relevant; Provide mentoring for colleagues through in-role training to help develop skills across the team; Ensure that our services are available and functional according to SLAs by being part of an on-duty team

Requirements

Deep understanding of ServiceNow architecture, core modules (ITSM, ITOM, CSM, etc), configuration, and custom app development; Proficiency in JavaScript (Glide scripting), HTML, CSS, AngularJS, and experience with REST and SOAP APIs; Skilled in connecting ServiceNow with other enterprise systems using Flow Designer and IntegrationHub; Understanding of ITIL, Agile, and DevOps principles, including CI/CD and automated testing for ServiceNow; Skilled at diagnosing issues, identifying root causes, and translating business needs into effective solutions; Able to collaborate across teams, mentor junior developers, and maintain clear documentation and development standards; ServiceNow CSA and CAD required; Minimum 3-5 years of hands-on ServiceNow development experience; Bachelor's degree in Computer Science or equivalent experience; Good written and spoken business English; Team player with a positive mindset and a can-do attitude

Nice to have

Module-specific certifications (ITSM, ITOM, CSM, etc)

Benefits

Be part of a highly motivated, innovative, and dynamic global team; Hybrid work environment with flexibility; Continuous learning and certification support for ServiceNow and related technologies; Work with state-of-the-art tools and frameworks; Inclusive and collaborative culture with regular team activities; Opportunities for career growth and personal development