Senior Benefits Specialist

Apptronik is a human-centered robotics company developing AI-powered robots to support humanity in every facet of life. Our flagship humanoid robot, Apollo, is built to collaborate thoughtfully with people, starting with critical industries such as manufacturing and logistics, with future applications in healthcare, the home, and beyond. We are seeking a Senior Benefits Specialist to own the day-to-day design, administration, and execution of our benefits programs (health insurance, retirement plans, and wellness initiatives). This is an individual-contributor role for a deep subject-matter expert who delivers results through hands-on expertise and cross-functional execution, resolving complex plan administration issues and managing vendor and broker relationships. This is a direct hire. Please, no outside Agency solicitations.

Responsibilities

Administer benefits plans end to end (health insurance, retirement programs, wellness initiatives), including enrollment, eligibility, plan changes, and day-to-day troubleshooting; Resolve complex or escalated issues requiring in-depth evaluation of cost, compliance, and employee impact; Execute benefits initiatives in partnership with HR, Finance, and Legal, ensuring compliant (ERISA, ACA, HIPAA, COBRA) and cost-effective day-to-day operations; Write and maintain benefits administration policies and procedures, and determine courses of action for new or ambiguous cases; Produce and manage employee-facing benefits communications (open enrollment materials, plan change notices, FAQs); Manage vendor and broker relationships, coordinating RFPs, negotiating contract terms, and tracking service-level performance; Track program performance against operational metrics (cost, utilization, service levels, employee satisfaction) and run improvement initiatives; Build and maintain reporting/measurement tools for benefits program impact and employee satisfaction; Serve as a go-to resource for benefits and HR staff on complex administration questions; Coordinate with legal, finance, external brokers, and consultants to resolve complex administration issues

Requirements

Bachelor's degree plus approximately 8+ years of relevant benefits/total rewards experience; Deep, advanced knowledge of benefits plan design, administration, and compliance (health & welfare, retirement, wellness); Demonstrated experience managing vendor/broker relationships and negotiating service contracts; Strong analytical skills, with experience building frameworks to measure program impact and satisfaction; Excellent communication and influencing skills, with proven ability to adapt style and advise senior stakeholders and partners outside one's immediate area of expertise on complex matters; Working knowledge of relevant employment and benefits law (ERISA, ACA, HIPAA, COBRA, etc.); experience partnering with Legal and Finance on compliance matters