Senior Business Analyst

We are looking for a Senior Business Analyst who is highly client facing focused and eager to help shape the future of our digital products. The successful candidate will play a key role in delivering an exciting new project for one of our key clients in industrial manufacturing. This project is focussed on creating a new customer portal for our client’s customers, which will be a business critical digital channel for them. The project sits within a broader programme of work, where we are helping our client to transform their digital estate. You will be collaborating with colleagues and stakeholders from across the globe. The technology platform of choice for this work is Adobe, and the successful candidate will need to have significant experience of working with AEM. You should be a strong communicator who can collaborate at all levels and advise our client stakeholders and our internal teams in their decision making.

Responsibilities

Requirement gathering workshops, interviews and deep dive sessions; Own the capturing and end-to-end management of functional requirements across the full product lifecycle; Creating detailed functional tickets with comprehensive acceptance criteria for complex AEM component and templates; Collaborating with all internal and external teams to fully develop requirements, by highlighting edge case scenarios and helping to anticipate GAPs and unknowns; Actively resolving blockers and unknowns relating to requirements and scope; Proactively supporting client product owners to capture and finalise requirement detail, and articulate decisions to the wider team; Transferring completed functional tickets to the client BAs, and ensuring all details are understood; Helping prioritise backlog functionality in line with strategic goals and considerations; Serving as the single point of contact for all matters relating to scope and related decisions; Contributing and partaking in all agile ceremonies, including daily stand-ups, planning, refinement, demos and retrospectives; Helping to identify opportunities for improvement and feature enhancements

Requirements

Minimum 6+ years total experience; Experience working with AEM to deliver projects is mandatory; Experience capturing and managing requirements across the full product lifecycle; Experience writing and clarifying user stories and detailed acceptance criteria in JIRA; Experience working with and advising client product owners; Experience working with cross functional teams (UX, UI, data, development); Demonstrable understanding of development processes and the software development lifecycle; Experience working on large-scale development programmes with international teams; Good understanding of Agile and Waterfall methodologies; Experience using JIRA, Confluence and Microsoft Excel; Ability to build trust and confidence with stakeholders of all levels; Ability to facilitate resolution of complex problems; Ability to produce clear documentation with high attention to detail; Ability to express ideas in an articulate and concise manner; Collaborative attitude with strong communications skills; English proficient

Nice to have

Experience of B2B manufacturing (highly desirable, but not essential); Sense of humour