Senior Business Intelligence Manager

Bybit was established in 2018 and is one of the world's leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Bybit delivers an ecosystem across trading, payments, wealth management, custody, institutional services, and Web3. The company values listening, caring, and improving to put users first, and fosters a high-performance, fast-moving environment.

Responsibilities

Serve as the core BI Partner for the Payment business, covering Crypto Pay, stablecoin payments, merchant payments, and cross-border payments; Collaborate independently with business leaders, Product, Operations, and BD teams to identify business issues, growth opportunities, and risks; Build analytical frameworks and deliver insights and actionable recommendations to support product strategy, business planning, and decision-making; Own in-depth analysis across Payment-related businesses; Build analysis and monitoring frameworks around core metrics such as transaction volume, payment success rate, conversion rate, active users, merchant activity, and revenue; Conduct deep-dive analyses across users, merchants, products, payment methods, PSPs, payment channels, and regional markets; Perform root cause, attribution, and trend analysis for metric anomalies; Identify business opportunities using industry trends, competitor performance, and market shifts; Use data analysis to support Payment product growth, user acquisition and retention, and merchant growth; Evaluate the business impact of product features, marketing campaigns, PSP partnerships, and payment channel strategies; Own complex end-to-end analytical projects; Build and optimize the Payment business KPI framework, dashboards, analytical models, and monitoring mechanisms; Develop reusable analytical frameworks, methodologies, and data assets

Requirements

Bachelor's degree or above in Statistics, Mathematics, Computer Science, Economics, Finance, or a related field; 5+ years of experience in BI, Business Analytics, Product Analytics, or related data analysis roles; prior experience in Payment, Fintech, PSP, or Digital Wallet industries is a strong plus; Solid understanding of payment business models, transaction flows, merchant payment scenarios, payment channels, and core business metrics; deep knowledge of the payment industry ecosystem and business growth logic; Proficient in SQL (Hive/ODPS) and Python; capable of independently handling complex data analysis, data processing, and analytical model development; familiar with Tableau, Power BI, DeepInsight, or other BI tools; Strong structured thinking and complex problem-solving abilities; capable of independently conducting deep-dive analysis, root cause analysis, attribution analysis, and business impact evaluation; Strong business sensitivity; able to deeply understand business goals and core drivers, proactively identify problems and opportunities, and translate analytical findings into actionable business recommendations; Highly proactive and independently accountable; able to independently own a business domain, lead complex analytical projects, and drive cross-functional collaboration and execution; Strong communication skills and cross-team influence; capable of independently partnering with business leaders, Product, Operations, and other teams; Able to thrive in a fast-changing business environment; stays attuned to emerging payment products, market trends, and new business opportunities

Nice to have

Experience in BI, Product Analytics, or Business Analytics at established payment platforms or PSPs; Hands-on project experience in Payment Growth, Merchant Analytics, Payment Conversion Optimization, or PSP Performance Analysis; Familiarity with business scenarios including Crypto Pay, Stablecoin Payments, Digital Wallet, Cross-border Payments, and Merchant Acquiring; Experience building business metric frameworks and analytical structures from scratch (0 to 1), or supporting new payment product launches and business growth initiatives; Demonstrated track record of driving product optimization, payment conversion rate improvement, transaction volume growth, merchant growth, or revenue growth through data analysis

Benefits

Study Growth Fund for professional development and continuous learning; Internal Events, including team-building activities, workshops, and events; Global Collaboration within a diverse, international team; Career Advancement opportunities within a rapidly expanding global company; Internal Mobility opportunities to build a career path