Senior Cloud Engineer

As impact.com scales, we require a Senior Cloud Engineer to serve as a technical specialist for our infrastructure substrate. You will be part of a specialised squad (IaC & Provisioning, Observability, SRE, SecOps, or FinOps) focused on ensuring that production environments are stable, observable, secure, and cost-effective. In this role, you treat the infrastructure layer as a capability provider to the rest of the engineering organisation. You are responsible for executing the technical roadmap, covering everything from IaC evolution and GCP/AWS Kubernetes and compute management to vulnerability remediation and observability standards.

Responsibilities

Author, maintain, and version high-quality IaC modules (Terraform) for GCP and AWS services, ensuring they are consumable by platform engineering; Deploy and maintain foundational networking topology, VPCs, DNS, and IAM primitives; Manage the lifecycle of GKE/EKS clusters and compute instances, including the maintenance of secure base images and container standards; Drive drift detection and remediation, ensuring automated scans run daily with remediation completed within 24 hours; Maintain observability backends (metrics pipelines, log storage, and alerting) to ensure infrastructure-layer monitoring standards are met; Ensure log pipeline uptime of 99.9% and maintain an alert accuracy rate; Participate in stress testing and capacity planning to ensure infrastructure can scale safely; Reduce toil through automation, contributing to at least one major toil reduction initiative per quarter; Participate in the infrastructure on-call rotation; Execute vulnerability remediation and security patching on advisories from the SOC: Critical (48 hours) and High (7 days); Ensure patch compliance for > 95% of systems and conduct quarterly access reviews; Draft and publish blameless post-mortems within 5 working days of resolving infrastructure incidents; Support cloud spend governance by identifying rightsizing opportunities and reserved instance strategies; Flag regional spend anomalies (> 10% deviation) within 24 hours of detection

Requirements

5+ years of experience in cloud infrastructure, SRE, or platform operations; Hands-on experience operating infrastructure at scale in GCP (preferred) and AWS; Proficiency with Terraform, Kubernetes (GKE), and observability stacks like Prometheus, Grafana, or Open Telemetry; Experience with security patching, access controls, and Google SRE principles (error budgets, SLOs)

Benefits

Hybrid, Casual work environment; Unlimited PTO policy; Training & Development; Learning the advanced partnership automation products; Medical Aid and Provident Fund; Group schemes with Discovery & Bonitas for medical aid; Group scheme with 10x for provident fund; Restricted Stock Units - 3-year vesting schedule pending Board approval; Internet Allowance; Fitness club fee reimbursements; Technology Stipend; Primary Caregiver Leave; Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage