Senior Data Analyst, GTM

Hello Heart is growing and is looking for a Senior Data Analyst to join our Data Science and Analytics group and help drive business decisions across the company. In this role, you will uncover data insights and provide ad-hoc analytics support to our teams across the entire organization. Reporting to our Analytics Team Lead, you will have many opportunities to learn and expand data skills by working with our growing data team of analysts, scientists, and engineers. The data team works cross-functionally with the Marketing, Finance, Product, Sales, Medical Affairs, and Customer Success teams.

Responsibilities

Partner with cross-functional teams (Marketing, Finance, Product, Sales, Medical Affairs, and Customer Success) to understand business needs and deliver actionable analyses; Proactively explore data to identify patterns, trends, and opportunities that can drive business growth and operational improvements; Define and manage data collection requirements across systems and functions to enable consistent reporting and insight generation; Develop, optimize, and automate data pipelines using SQL, AI, and modern data engineering tools to deliver timely, accurate reporting at scale; Build and maintain robust, interactive dashboards to enable self-service capabilities and reporting among GTM and product teams; Identify opportunities for process improvement and driving efficiencies across the data landscape; Translate complex data into clear, compelling visualizations and presentations for diverse audiences, including executives and external partners

Requirements

BA/BS degree in quantitative or business fields, or equivalent work experience; 5+ years of experience with advanced skills in SQL, reporting, data analysis, and/or visualization; 5+ years of experience with Python for data analytics / data science projects; 5+ years of experience working with BI/Analytics tools (e.g. Looker, Tableau, PowerBI, etc.); Professional experience supporting data needs across various departments, such as marketing, product, finance, etc.; Data-driven, with a strong interest in complex data sets and generating business insights; AI-forward in how they operate, actively using GenAI to automate repetitive work and streamline analysis and reporting; Strong data skills, including data hygiene and sanity checks; Highly independent with strong problem-solving abilities; Strong written and verbal communication skills; Highly organized, able to multitask and adapt to change; Strong team player able to work with multiple functions; Entrepreneurial, self-sufficient, and comfortable in fast-paced environments