SENIOR DIRECTOR, PEOPLE & CULTURE OPERATIONS

The P&C Senior Director Operations leads the operational excellence agenda of the People & Culture Corporate function, with responsibility for Talent Acquisition, Compensation & Benefits, People Administration, Soft Services, Learning and Development, performance and talent processes, P&C technology, analytics, and the integration of Artificial Intelligence into P&C practices. Reporting directly to the Chief People Officer and serving as a key member of the Global P&C Leadership Team, the role ensures the efficient and strategic execution of P&C operations globally. It provides scalable, data-driven, and employee-centric solutions while driving operational excellence, process optimization, governance, service quality, and technological innovation across the P&C function.

Responsibilities

Lead and oversee the operational areas of the P&C Corporate function, ensuring alignment with business strategy, internal governance, and applicable requirements; Partner with P&C Strategy & Business Partners counterparts to translate strategic priorities into robust, scalable, and high-quality operational execution; Drive operational excellence across Talent Acquisition, Compensation & Benefits, Learning and Development, People Administration, and Soft Services through process simplification, standardization, automation, and digital enablement; Ensure effective, accurate, and consistent People Administration services and policy implementation across geographies, in close coordination with global and local P&C teams; Design, implement, and continuously evolve the operational frameworks and processes for GPS, TRSP, and other performance, talent, and development processes, ensuring consistency, efficiency, and measurable impact; Lead the integration of Artificial Intelligence into P&C operations to improve decision-making, automation, productivity, service quality, and employee experience; Own the P&C operations governance framework, including service catalogues, decision rights, process ownership, controls, and escalation mechanisms; Ensure accurate and timely reporting, budgeting, dashboards, workforce data, and headcount tracking across all operational domains; Enhance P&C analytics and reporting capabilities to support evidence-based decisions, workforce insights, and proactive identification of operational trends and risks; Define and monitor service-level agreements and key performance indicators, using performance data to drive accountability and continuous improvement; Lead cross-functional and global projects that improve P&C service delivery, employee experience, scalability, and operational efficiency; Coordinate with global and local P&C teams to ensure seamless execution of policies, programmes, processes, and systems; Act as a strategic partner to senior leadership, providing insights and recommendations on P&C operations, workforce trends, organizational needs, and service performance; Champion employee-centric solutions and continuous improvement, ensuring that P&C services are accessible, intuitive, consistent, and responsive to business needs; Lead, develop, and empower the teams within scope, fostering collaboration, accountability, service orientation, innovation, and high performance

Requirements

Master's degree in Business Administration, Law, Labor Relations, Human Resources, or a related field; 10+ years of experience in senior P&C roles within multinational environments; Proven expertise across key P&C domains including Compensation & Benefits, HR Administration, Talent Acquisition, Learning & Development, and HR Technology as well as labour relations and Personal Administration; Experience in leading cross-border teams and managing complex HR operations; Demonstrated success in process optimization, AI, digital transformation, and operational strategy; Fluency in English and Spanish

Nice to have

Strong strategic and operational judgment, with a hands-on and solution-oriented approach; Ability to translate P&C strategy into disciplined execution, scalable processes, and measurable outcomes; Excellent communication, influencing, and stakeholder-management skills across seniority levels and geographies; High proficiency in data analysis, reporting, workforce analytics, and HR systems; Strong understanding of digital transformation, automation, AI opportunities, data governance, and employee experience design; Ability to lead through change, align cross-functional teams, and drive adoption of new ways of working; Strong programme and project management skills, with the ability to prioritize across multiple operational domains; Commercial and financial acumen, including budgeting, resource allocation, vendor management, and business-case development; Resilient, adaptable, collaborative, and committed to continuous improvement and service excellence; Acts as a catalyst for change, consistently displaying Almirall's leadership behaviours by inspiring high performance, building diverse talent, leading with courage, and driving transformation aligned with our winning aspiration and strategic priorities; Role models Almirall's leadership behaviours by developing talent, driving execution excellence, making data-informed decisions, and mobilizing teams to deliver outstanding P&C operations that enable business performance and growth