Senior Enterprise Account Manager, Adyen for Platforms

Adyen provides payments, data, and financial products in a single solution. The Account Management team manages relationships with innovative international merchants and expands the Adyen brand across the globe. As a Senior Platforms Account Manager in San Francisco, you will educate and lead partners through continuous growth on the Adyen for Platforms solution, focusing on global SaaS platforms and E-Commerce marketplaces.

Responsibilities

Be the main point of contact, educator, and trusted adviser for all of your customer's different departments; Power the growth of your customer's platform in multiple channels and regions, through proactive advisory in Adyen's products and services as well as the international payments landscape; Manage the integration of the platform into various Adyen for Platforms product offerings, and help set up and constantly improve their reporting/analysis and APIs into their backend and frontend UI; Work closely with other Adyen offices around the globe, with Technical and Sales teams to realize individual integrations for platforms based on their needs; Understand the evolving needs of the customer and the market and serve as a feedback loop for Adyen's product team to help identify improvements and developments for continued innovation; Enable Platforms for scalability through products and marketing that fit their strategy and roadmaps

Requirements

Minimum of 7 years of experience in a client-facing or product management role, ideally B2B dealing with complex enterprise software; Commercial experience working within payments, financial services, marketplaces, or SaaS platforms; Born networker with high energy, self-starter with proven commercial and organizational strength, entrepreneurial track record and strong negotiation skills; Strategic thinker with excellent project management skills and ability to lead time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment with little supervision; Natural communicator and team player, comfortable driving technical and commercial discussions; Problem solver, naturally curious and comfortable navigating ambiguity to find solutions for technical, commercial, and operational challenges; Cross-functional project manager of commercial, operational, and technical projects; Hands-on mentality, able to set the path for platform merchants and their onboarding, payment, payout and reporting setup, while making smart decisions on prioritization and delegation; Full professional written and verbal proficiency in English; Some domestic and international travel required; Based out of the San Francisco office

Nice to have

Other languages are a plus

Benefits

Equity component; Commercial bonus (included in OTE); AM Academy learning program; Opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy