Senior IT Administrator (m/f/d)

We are looking for a hands-on Senior IT Administrator to manage and continuously improve our internal IT environment. You will take care of day-to-day IT operations, SaaS administration, user access, hardware provisioning, and support processes, ensuring that employees have the tools and systems they need to work securely and efficiently. As the company grows, this role will expand toward broader ownership of our IT systems and processes. You will help define scalable ways of working, automate recurring tasks, improve our security and compliance setup, and shape how internal IT supports the business. This is a strong fit for someone who enjoys practical execution today and wants to take on increasing responsibility over time.

Responsibilities

Lead the administration, configuration, and maintenance of Google Workspace, Slack, ClickUp and other SaaS tools; Design and maintain a robust IAM framework, overseeing single-sign on (SSO) and multi-factor authentication (MFA); Configure and enforce security and compliance rules for endpoint devices; Implement automated workflows across SaaS platforms using APIs and orchestration platforms; Design and implement scalable support workflows and automation; Develop and maintain documentation, including IT guides, knowledge base articles, and standard operating procedures; On- and offboard employees, ensuring timely access and hardware provisioning/deprovisioning; Manage vendor relationships and negotiate contracts for software licenses and hardware procurement; Support other departments in onboarding, management and offboarding of department-owned vendors; Define hardware strategy, manage procurement vendor relationships, and establish automated deployment processes; Manage IT logistics partnerships for efficient shipping and reception of equipment; Perform routine maintenance and upgrades for all company-owned IT equipment; Build and maintain an automated, detailed and accurate inventory of all IT assets

Requirements

Experience in IT administration within a SaaS-heavy environment; Hands-on experience administering Google Workspace; Confident working with IAM, SSO, and MFA, and understanding identity and access management best practices; Experience managing macOS devices and endpoint security in a professional setting; Owned onboarding and offboarding processes, ensuring smooth and secure user access provisioning; Experience with vendor and IT asset management; Clear communication and structured documentation of processes; Based in Hamburg, Germany

Nice to have

Experience with security and compliance frameworks such as ISO 27001 or SOC 2; Experience with automation or scripting, including API-based workflows; Experience administering tools such as HubSpot or ClickUp; Familiar with remote-first hardware logistics and device provisioning; Helped build, scale, or improve an IT function from the ground up

Benefits

Flexibility Policy with no hard cap on vacation days (average 30 days taken); Temporary work from abroad for up to 180 days per year; All the hardware you need and your own MacBook; Deutschland ticket or access to a mobility budget with the NAVIT app; Subsidised Urban Sports Club membership; Access to co-working spaces