Senior IT Engineer

Responsibilities

System Administration: Lead the management and maintenance of macOS and Windows environments, ensuring optimal performance, security, and scalability; Identity and Access Management: Oversee and configure Okta for seamless single sign-on (SSO) and multi-factor authentication (MFA) across all applications; Device Management: Utilize Iru/Kandji for the deployment, management, and security of all company Mac devices, implementing best practices for device lifecycle management; Microsoft Intune policy management; Automation and Scripting: Develop and maintain advanced scripts and AWS Lambda functions to automate routine tasks, enhancing operational efficiency and reducing manual intervention; Systems Integration: Design and implement integrations between various SaaS platforms and tools to streamline workflows and improve system interoperability; Security Compliance: Establish and enforce security protocols to protect company data and ensure compliance with industry standards and regulations; Technical Support: Provide expert-level technical support to staff, resolving complex hardware and software issues promptly; Project Leadership: Lead IT projects from conception to completion, including system upgrades, migrations, and the implementation of new technologies and automations

Requirements

Educational Background: Bachelor's degree in Information Technology, Computer Science, or a related field; Experience: Minimum of 5 years of experience in IT administration, with at least 3 years in a senior or lead role; macOS Expertise: Extensive technical knowledge of macOS software and hardware, with a proven track record of supporting macOS in enterprise environments; Windows Operating systems: Advanced knowledge of Microsoft Intune, application deployment, device management; Device Management: Advanced proficiency in administering Iru/Kandji, focusing on support and device policies, including integration with identity and access management solutions like Okta; Cloud Solutions: Strong experience with cloud-based services, including Okta for identity management and Google Workspace for productivity and collaboration, demonstrating a cloud-first approach to IT infrastructure; Scripting and Automation: Advanced scripting skills in languages such as Bash, Python, Go, Powershell, Terraform, applied to automate tasks, enhance scalability, and deliver efficient, secure results; Apple Deployment Programs: In-depth understanding of Apple's Device Enrollment Program (DEP), Volume Purchasing Programs, and Apple Business Manager, including integration with Kandji, Kolide and Crowdstrike to streamline device deployment and management; Hardware and Infrastructure: Extensive experience in installing, configuring, and troubleshooting hardware and office infrastructure, including network equipment, to ensure seamless IT operations; Collaboration and Independence: Proven ability to work both individually and in a team-oriented, collaborative environment, adapting to the dynamic needs of a startup setting; Cross-Platform Support: Experience in user support, particularly in supporting both macOS and Windows operating systems within enterprise environments

Nice to have

Advanced certifications; Prior experience in startup environments

Benefits

Equity; comprehensive benefits package for you and your family