Senior IT Systems Specialist

We're looking for a hands-on IT Systems Specialist to join our lean Enterprise Technology team and help run and modernise the systems a fast-scaling business depends on. This is an ownership role for someone who has run IT inside a startup or scaleup - an IT manager or senior sysadmin who likes getting their hands dirty. You'll lead our side of major platform migrations, working with our delivery partners, making the technical calls and landing each cutover cleanly. On top of that you'll build the automation that takes repetitive, manual work off the whole company's plate. Just as important: you're someone colleagues across the business genuinely enjoy working with. You can explain technical things in plain language, you keep people in the loop, and you bring calm to fast-moving change.

Responsibilities

Own and lead Multiverse's side of vendor-led platform migrations across identity, endpoint security and service management; Bring order and momentum to fast-moving programmes; Build automation that removes real work by automating manual bottlenecks; Keep core systems (identity, endpoint, SaaS and security tooling) reliable, secure and well-administered; Translate technical detail into plain language for non-technical colleagues; Work well with the whole business

Requirements

Solid hands-on experience running IT in a startup or scaleup - IT manager or senior sysadmin background, around 5-6 years; Led at least one platform migration (identity, security tooling or service management), directed vendors and owned the outcome; Confident and hands-on with Google Workspace (Google-first environment); Automation-first mindset and track record of building things that reduced repetitive work; Can explain technical things simply and clearly to non-technical colleagues; Energised by change, shifting priorities and ambiguity; Write clear documentation and hold yourself to a high standard without prompting

Nice to have

Hands-on experience with modern identity platforms (Okta, Entra ID, JumpCloud) - Okta Workflows especially; Scripting (Python, Bash) or integration/automation platforms like n8n, Zapier or Workato; Exposure to endpoint security / EDR tooling; Understanding of IT security frameworks such as ISO 27001 - what controls and evidence look like in practice; Use AI thoughtfully and well - ability to tell the difference between a genuinely agentic tool and a chatbot; Background in high-growth tech or edtech environments

Benefits

Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days and 8 bank holidays per year; Health & Wellness - private medical insurance with Bupa, medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill; Hybrid work offering - for most roles we collaborate in the office three days per week; Work-from-anywhere scheme - up to 10 days per year; Space to connect - weekly catch-ups, seasonal celebrations, and a stocked kitchen