Senior Lead, Commercial Strategy & Operations

Lantern is the specialty care platform connecting people with the best care when they need it most. This role sits within Commercial Strategy & Operations and serves the Commercial organization, partnering closely with the Commercial Leadership Team. Reporting to the VP of Commercial Strategy & Operations, the Senior Lead of Commercial Planning & Compensation owns the full planning and compensation cycle: OKRs, coverage and capacity models, compensation plans, quotas, and functional plans. The role also develops Board materials, maintains long-term planning models, and ensures accurate commission payouts.

Responsibilities

Own the annual Commercial planning cycle end to end: long-term growth ambitions, OKRs, Commercial design, and compensation planning process across all Commercial roles, in close partnership with Field Operations and Finance; Design and administer incentive compensation plans for Sales, Client Success, and Partnerships, and ensure commission policies and procedures are documented and maintained in real time; Manage one direct report, a Commissions Analyst, and own the accuracy and timeliness of all commission payouts; Build, maintain, and improve long-term planning models from scratch, with clean logic, accurate numbers, and clear documentation; Develop Board and executive materials on Commercial strategy and performance vs. plan, including quarterly reporting and ad hoc deep-dive analysis

Requirements

8+ years of relevant professional experience; Background in investment banking or management consulting; Deep analytical skills in Microsoft Excel with strong attention to detail; Strategic thinker who can articulate long-term value creation, not just operational discipline — able to unpack business drivers at the second, third, and fourth order; Highly organized, with the persistence to follow up until things are done and proactively communicate progress; Gritty and hard-working, with the ability to operate in a dynamic, high-growth environment; Excellent problem-solving skills, even when the problem at hand is ambiguous

Nice to have

Demonstrated experience running multiple Commercial annual planning and compensation planning cycles; Prior experience working within healthcare or employer benefits; Experience in business operations or sales operations; Familiarity with a wide variety of sales compensation structures, particularly usage-based revenue models; Strong PowerPoint skills, with the ability to build polished, high-quality slides quickly

Benefits

Medical Insurance; Dental Insurance; Vision Insurance; Short & Long Term Disability; Life Insurance; 401k with company match; Paid Time Off; Paid Parental Leave