Senior Manager, Revenue Operations

Brightwheel is the largest, fastest growing, and most loved platform in early education, trusted by millions of educators and families. The company is a three-time Cloud 100 company, backed by investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban. The team is a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.

Responsibilities

Partner with Expansion business owners, Sales leadership, PDE, and Finance to define priorities, align on strategy, and translate analysis into operational decisions; Design and implement scalable processes and playbooks across the full Expansion sales motion; Design and ship lead scoring models and value-based routing frameworks using product signals, behavioral data, and firmographic inputs from Salesforce, Gong, and Clay; Build AI-driven analytical workflows that run without manual intervention; Run the Expansion funnel analytics cadence, including connect rate diagnostics, close rate analysis, ICP development, and rep performance benchmarking; Present in WBRs, MBRs, and executive forums; Hire, coach, and develop a team that executes scoped projects independently

Requirements

Led a revenue operations or GTM analytics pod and developed team members who grew in scope; Turned complex data from a CRM and BI stack into recommendations that changed how a sales team operated, with measurable results; Used AI tools to build agentic workflows and automate analysis; Designed lead routing, distribution, or scoring logic and owned it in production, including monitoring and iteration; Worked across Sales, Finance, Product, and executive stakeholders and influenced decisions without relying on formal authority; Presented regularly to senior leaders, including defending a recommendation under challenge

Nice to have

You have designed rules of engagement between competing sales teams or products; You have shipped AI-native workflows into production, not just prototypes; You move fluidly between a detailed funnel diagnosis and a one-minute executive summary; You have built a team that runs independently, with ICs who own scoped projects without daily oversight