Senior Medical Affairs Operations Manager

Reporting to the Director, Medical Operations, the Senior Manager, Medical Operations, leads project management and operational execution for Medical Affairs initiatives that support the function's growth and strategy. They will bring medical affairs expertise and strong project management skills to build project plans, manage budgets, and deliver key milestones on time. As a central point of coordination, you will partner with Scientific Communications, Patient Advocacy, Clinical Development, and Field Medical leaders to keep communication clear and collaboration effective. This role supports the planning and delivery of global Medical Affairs initiatives, including KOL engagement, congress execution, medical education efforts, and cross-functional coordination. Work Arrangement: Hybrid, requiring a minimum of two (2) days on-site per week, currently designated as Tuesday and Wednesday. Additional on-site days may be required based on business needs, team priorities, or leadership direction.

Responsibilities

Lead operational planning and budget tracking for Medical Affairs programs, including MSL field activities and medical education; Manage vendor relationships, contracts, purchase orders, and invoicing for Medical Affairs initiatives; Develop and maintain Medical Affairs SOPs, training materials, and compliance processes; Coordinate advisory boards, congress activities, and medical education program logistics with cross-functional partners; Support onboarding and training of new Medical Affairs team members on systems and processes; Assist with grant/donation and investigator-sponsored research (ISR) request tracking and review coordination; Contribute to continuous improvement of medical affairs operational workflows; Track and report key performance indicators (KPIs) to Medical Affairs leadership, highlighting risks and opportunities; Serve as the operational liaison between Medical Affairs, Legal, and Finance; Perform other duties and responsibilities as assigned

Requirements

Bachelors Degree in related scientific, business or other related discipline; 5 years of medical affairs operations, program management, or related experience in the pharma/biotech industry; Proficiency with Medical Affairs CRM and content management systems (e.g., Veeva); Working knowledge of medical affairs compliance requirements related to grants, donations, and speaker programs; Experience with reporting and dashboarding tools used to track program KPIs; Ability to manage cross-functional projects and vendors with minimal supervision; Sound judgment in prioritizing competing operational demands across programs; Ability to identify process gaps and drive improvements without waiting for direction; Strong written and verbal communication skills for coordinating across Medical Affairs, Compliance, and Finance; Ability to clearly summarize budget and program status for departmental leadership; Effective at coordinating logistics and expectations with external vendors and speakers; Position may require ability to travel 10%+ as needed of time or more including occasional overnight stay driven by business need

Benefits

Competitive health and wellness coverage (structure and premiums vary by country); Paid time off, public holidays, and additional leave entitlements in accordance with local requirements; Flexible work arrangements / hybrid schedule