Senior Payroll Manager

The Senior Payroll Manager is responsible for leading payroll and benefits delivery at Riverside Natural Foods across Canada and the US. This role ensures payroll is processed accurately, on time, and in compliance with all applicable regulations for a diverse employee population. The role partners closely with People & Values, Finance, and other cross-functional teams to support payroll operations, benefits and pension administration, and ongoing compliance. The Senior Payroll Manager is expected to demonstrate strong leadership, sound judgment, and accountability while strengthening payroll controls and processes.

Responsibilities

Lead end-to-end payroll processing for a multi-national workforce, including hourly, salaried, full-time, and part-time employees; Ensure compliance with all provincial, state, federal, and local payroll legislation and regulatory requirements; Manage payroll calendars, reconciliations, and year-end activities, including T4s, T4As, RL-1s, and US equivalents; Serve as the primary escalation point for complex payroll issues, discrepancies, and employee inquiries; Conduct regular payroll audits and reconciliations to ensure accuracy and data integrity; Maintain and continuously improve payroll processes, documentation, and internal controls; Build strong cross-functional partnerships internally to support business needs and ensure seamless payroll delivery; Demonstrate leadership by providing clear direction, exercising sound judgment, and driving accountability across payroll processes and stakeholders; Act as the main point of contact with the external payroll provider, ensuring accurate data exchange, compliance, and issue resolution; Support the administration and ongoing improvement of benefits and pension programs; Leverage payroll systems and tools, including SAP integration, to support efficient and reliable payroll operations

Requirements

5+ years of progressive experience in payroll and benefits, preferably in a multi-national environment; Strong working knowledge of Canadian and US payroll requirements; Strong analytical and problem-solving skills with a practical, solution-oriented approach; Proven ability to lead through influence, communicate clearly, and partner effectively across functions; Strong organizational skills with the ability to manage deadlines and competing priorities

Nice to have

PCP, CPM, or equivalent designation from the National Payroll Institute; Hands-on experience with payroll systems; experience with SAP or similar ERP systems

Benefits

Comprehensive benefits program with Riverside covering costs; RRSP matching or 401k matching; Eligibility to participate in Riverside's Profit Sharing Plan; Employee-Led Resource Groups (ERGs); Riverside University program; Tuition Reimbursement Program; Open concept work environment