Senior Product Manager, Agent Platform

We're looking for a Sr. Product Manager to own how agents run at BambooHR: the execution layer they run on, the triggers they respond to, the governance every agent action passes through, and the instrumentation that makes agent work measurable and billable. This is the first dedicated product seat for a surface every team building agents depends on. Teams building agents have no product front door today, and you will be it. No roadmap or vision document is waiting for you, so you'll create the roadmap.

Responsibilities

Own product direction for the Agent Runtime: durable execution, human-in-the-loop gates, auditability, and capacity and reliability posture as agent count grows; Be the product lead accountable for an architecture decision on the legacy agent platform; Own a dated migration plan onto a new runtime, sequenced by consumer impact; Own agent governance as a product, including the trust framework every agent action passes through before acting; Define and drive usage instrumentation, including instigation flags, output lifecycle events, and a metering schema; Run intake and prioritization for every team building agents and publish guidance on whether to build on what exists now or wait for the new runtime; Draw and maintain the boundary between the agent platform and the AI experience surfaces built on it; Coordinate how agents are triggered, including which platform events agents may respond to and what subscribing requires; Be the named consumer stakeholder on context and signal standards

Requirements

Aligned with the BambooHR values; 5+ years of product management experience in platform, infrastructure, or developer-facing products; Technical depth in execution systems, workflows, or eventing, including durable execution, retries, and migration safety; Experience as the product owner for internal platform consumers, with intake discipline, published contracts, and a visible roadmap; Proven ability to drive alignment across teams without direct authority; Judgment to make migration calls where engineering convenience and consumer safety conflict; Comfort with AI and agent systems and how quickly their patterns change; Instruments before asserting, writes decisions down, and sequences work by consumer impact

Nice to have

Experience with agent frameworks, LLM orchestration, or workflow engines such as Temporal; Migration or sunset leadership on a system with live production consumers; Product experience with usage-based pricing or metering

Benefits

Comprehensive health, life, and disability insurance; 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off; 401k plans with up to 6% company match; $2000 Paid-Paid Vacation bonus; EAP through Headspace; Professional development and flexibility to thrive in and outside the office