Senior Programme Manager

DEPT® is a Growth Invention company built to help the world's most ambitious brands grow faster, operating at the intersection of technology and marketing. This role is part of the Experience & Engineering team based in the Netherlands. We are looking for a Senior Programme Manager who keeps projects on track, oversees client opportunities and challenges, translates them into action plans, communicates effortlessly with clients, and builds and supports teams. As a potential lead, the role challenges project managers and supports their professional growth as well as client deliverables.

Responsibilities

Be the first point of contact for the client; Be an important conversational partner for the client on tactical, operational and strategic level; Facilitate an environment where all team members have everything they need to excel for our clients and reach targets; Evaluate development of the team members and in collaboration make personal growth plans; Sparring partner for all team members to ensure the quality of our work; Have a cross-functional role that requires a unique combination of business acumen, technical knowledge, project management, communication and leadership skills; Manage budgets; Spot and convert opportunities into new projects; Support pitch teams in selling new deals and convincing the client about the added value of DEPT's way of working

Requirements

5+ years of experience as a Program Manager (or a similar role) in a digital agency; Leadership experience and willingness to take responsibility as lead of people; Experience with delivering complex online platforms embedded in the IT landscape from the client, and being able to manage the 3rd parties; An experienced team builder; Understanding the technique behind the online solutions we offer and realize, and speaking the language of Designers and Developers; Experience in working Agile/SCRUM and knowing when NOT to use this method; An awesome planner and organizer, who is very result oriented; High working proficiency in English

Benefits

A flexible, hybrid working policy (2 days from the office, depending on location); A reputation for doing good, as a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards; Awesome clients across all sizes and industries; The opportunity for possibility, with training, development and certifications; Global annual DEPT® Cares Month to donate skills to local charities