Senior Renewals Specialist

Own and drive successful renewals, retention, and expansion across UiPath enterprise customer accounts. You will partner closely with Account Executives, Customer Success, Channel, Solution Engineering, Finance, and Legal to protect recurring revenue, improve renewal predictability, and help customers realize more value from the UiPath platform.

Responsibilities

Own and drive successful renewals, retention, and expansion across UiPath enterprise customer accounts; Own the end-to-end renewal process for a portfolio of enterprise and commercial customer accounts, ensuring accurate forecasting and high on-time renewal rates; Retain and grow subscription revenue by identifying renewal risks, resolving commercial blockers, and positioning relevant UiPath packaging, pricing, and platform expansion opportunities; Partner with Account Executives and Customer Success Managers to build renewal plans 90-180 days ahead of expiration; Manage renewal quotes, proposals, order forms, contract terms, procurement discussions, and internal approvals; Provide strategic renewal portfolio insights by analyzing renewals up to eight quarters in advance, identifying revenue trends, churn risks, timing considerations, and expansion opportunities; Identify expansion opportunities across UiPath platform capabilities, including automation, orchestration, AI/agentic automation, document processing, process intelligence, testing, and cloud deployment options; Support customer migrations from legacy packaging or licensing models to current UiPath offerings; Maintain accurate Salesforce records, renewal forecasts, pipeline updates, next steps, and risk status; Collaborate cross-functionally with Sales, Customer Success, Channel/Distribution, Solution Engineering, Finance, Deal Desk, and Legal to deliver a seamless customer renewal experience; Act as a trusted commercial advisor to customers by connecting business outcomes, usage, adoption signals, and renewal decisions; Meet or exceed renewal, retention, expansion, and forecast accuracy targets

Requirements

5+ years of experience in renewals, account management, customer success, sales, revenue operations, or commercial account ownership in B2B SaaS or enterprise software; 2+ years managing enterprise or strategic customer renewals; Strong understanding of SaaS renewal motions, ARR, GRR/NRR, churn risk, expansion pipeline, procurement cycles, and contract negotiation; Proven ability to manage a high-volume renewal portfolio while maintaining strong attention to detail; Comfortable negotiating with procurement, legal, sourcing, and business stakeholders; Strong executive communication skills and ability to translate technical platform value into business impact; Experience with Salesforce; Self-directed, commercially curious, and comfortable working across multiple internal teams to drive deadlines and outcomes; Candidates must be authorized to work in the United States

Nice to have

Experience in automation, cloud, AI, data, infrastructure, or workflow software; LinkedIn Sales Navigator; CPQ; Clari; Gainsight; similar tools; Familiarity with UiPath; RPA; enterprise automation; AI automation; workflow orchestration

Benefits

Flexibility in when and where work gets done