Senior Site Reliability Engineer- Remote

We are committed to providing our customers with reliable and secure services so we are expanding our central Site Reliability Engineering team. You will be responsible for building and leading processes to ensure the reliability, availability, scalability, and performance of our cloud infrastructure. You will collaborate with different teams like Control Plane, Data Plane, Core, Security, Support and Operations and guide them to design and implement scalable, secure, highly available and fault-tolerant distributed systems. You will also own the areas of incident management and response, post-mortem analysis including running blameless postmortems, and continuous improvement of our Cloud services. You will be leveraging your software engineering expertise to develop software platforms and tools to optimize the operational and engineering efficiencies of ClickHouse Cloud. This role is a unique opportunity to make a significant impact on our elastic, limitless scale, high-performance ClickHouse Cloud.

Responsibilities

Collaborate with various engineering teams in ClickHouse to design and implement scalable, secure, and highly available systems for ClickHouse; Establish and manage service level objectives (SLOs) and service level agreements (SLAs) for ClickHouse Cloud; Ensure all the infrastructure components in ClickHouse Cloud (including Data Plane, Control Plane, ClickHouse Core, etc) have monitoring and alerting in place to ensure timely detection and resolution of incidents; Enhance and refine incident response processes and post-mortem analysis for any outages in ClickHouse Cloud including working with the support team to communicate to the impacted customers; Continuously improve the reliability and performance of our ClickHouse services; Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities; Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize downtime

Requirements

Bachelor’s or Master’s degree in Computer Science or a related field; At least 8 years of experience in Site Reliability Engineering or a related field; Hands-on experience with Go and/or Python; Strong knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform; Hands-on experience with container orchestration tools such as Kubernetes or Docker Swarm; Strong experience with automation and configuration management tools such as Ansible, Terraform, or Puppet; Strong problem solver and solid production debugging skills; Passionate about efficiency, availability, scalability, and data governance; Thrive in a fast paced environment; High level of responsibility, ownership, and accountability; Excellent communication and interpersonal skills

Nice to have

Excellent understanding of distributed databases and SQL, particularly ClickHouse is a major plus

Benefits

Flexible work environment; Healthcare; Equity in the company; Time off; $500 Home office setup; Global Gatherings