Senior Software Engineer - AI Developer Products

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

We are seeking a highly motivated and experienced Software Engineer to be a part of a dynamic team focused on developing cutting-edge customer-facing AI Developer products. The ideal candidate will have experience in applied AI, DevX-centered products/frameworks, NodeJS/TypeScript ecosystem, combined with proven development skills.

To be successful in this role you have

For positions in this location, we offer a base pay of $128,900 - $219,100 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Responsibilities

Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.); Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.; Implement software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs; Contribute to the design and implementation of new products and features while also enhancing the existing product suite; Be a mentor for colleagues and help promote knowledge-sharing

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.; 4+ years of experience with JavaScript/TypeScript + NodeJS, Java knowledge is a plus; Passion for JavaScript and the Web as a platform, reusability, and componentization; Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerationsExperience with any of the modern UI frameworks like Angular, React or Vue; Analytical and design skills