Senior Technical Product Marketing Manager, AI Agent

Cresta is hiring a Senior Technical Product Marketing Manager to own how developers, engineers, and technical executives evaluate and implement our AI Agent platform. You will own positioning and go-to-market for the technical layer of the platform, including Conductor, our agent for building agents, the Cresta CLI, APIs, and integrations, launching new innovations at a pace that other companies can't match.

Responsibilities

Own positioning, messaging, and go-to-market strategy for the technical layer of the Cresta AI Agent platform; Develop the technical buyer narrative and pitch for CIO, CTO, VP Engineering, developers, and digital transformation personas, grounded in primary research; Enable sales and solutions teams to multi-thread into technical buyers in new and existing accounts through training, plays, discovery, objection handling, and demos; Lead technical AI Agent product launches end to end, from narrative design and asset creation through field enablement, measurement, and iteration; Create compelling, differentiated technical content that generates demand and moves deals forward across a variety of mediums (e.g. guides, blog posts, pitch decks, videos, benchmarks, customer stories, and more); Collaborate with Product, Engineering, and Partnerships to deliver new products, training, events, and community programs to technical audiences; Serve as an external evangelist through webinars, hackathons, and content that the audience actually wants to read; Partner with Product and Engineering to bring market, competitive, and customer signal into roadmap prioritization; Track the competitive landscape closely and sharpen how we differentiate against agent-native competitors

Requirements

5+ years of product marketing or solutions marketing experience, including time spent marketing to technical buyers, developers, or engineers; Demonstrated technical fluency: deep understanding of AI agents, comfortable demoing new features, and able to objection-handle technical topics (e.g. evals, context windows, guardrails); Proven track record owning positioning and messaging for a platform, API, or developer-facing product; Experience leading complex, cross-functional launches from strategy through execution; Exceptional writing and presentation skills, with the range to hold a room of engineers and a room of executives; Strong research and analytical instincts, and the judgment to turn customer and competitive input into a clear point of view; Ability to run several priorities at once and apply the right level of effort to each; Comfort operating with ambiguity and speed, and a bias toward building rather than waiting for a brief

Nice to have

Background marketing AI/ML, LLM, or agent infrastructure products; Experience launching a developer platform, developer ecosystem, or technology partner program; Contact center, customer experience, or CCaaS domain knowledge; Hands-on experience building with agent frameworks, or comfort writing light code; Experience creating a technical certification, academy, or curriculum program; Experience at a hypergrowth startup competing against a better-known incumbent; Bachelor's degree in Marketing, Business Administration, Computer Science, or a related field

Benefits

Comprehensive medical, dental, and vision coverage with plans to fit you and your family; Flexible PTO; Paid parental leave for all new parents welcoming a new child; Retirement savings plan; Remote work setup budget; Monthly wellness and communication stipend; In-office meal program and commuter benefits provided for onsite employees; Equity