Senior Value Consultant

The Business Value team is seeking an innovative Senior Value Consultant to act as a hybrid business analyst and client-facing consultant, driving customer engagement strategy and quantifying the business value of the Braze platform. Our primary goal is to help pre-sales and post-sale teams to incorporate value into every single deal. Our work contributes directly to Braze's two most important focus areas; closing new business and reducing churn. The team focuses on 3 key areas: Pre-Sale Support, Scaling our Offering, and Post-Sale Value communication.

Responsibilities

Help articulate value to customers during the entire contract lifecycle (pre-sales and post-sales), consulting with prospects, partners, and existing clients to build compelling ROI analyses and business cases; Develop solutions to help scale our offering to the organization through AI and by managing internal enablement tools for Sales and Customer Success; Translate data and industry research into actionable insights, growth frameworks, and thought-leadership content (e.g., white papers, executive presentations) to drive demand generation; Partner cross-functionally with Sales, Marketing, Customer Success, and Business Intelligence to identify industry trends and shape go-to-market strategies

Requirements

Great problem solver; Strong business acumen and understanding of how different types of businesses make money, able to tie Braze to these drivers; Proven ability to analyse complex data, translate it into a compelling customer-facing story, and present to senior executives; AI forward, with experience using these tools to solve problems in workflows

Benefits

Competitive compensation that may include equity; Retirement and Employee Stock Purchase Plans; Flexible paid time off; Comprehensive benefit plans covering medical, dental, vision, life, and disability; Family services that include fertility benefits and equal paid parental leave; Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend; A curated in-office employee experience, designed to foster community, team connections, and innovation; Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching; Employee Resource Groups that provide supportive communities within Braze; Collaborative, transparent, and fun culture recognized as a Great Place to Work