Service Technician

A Service Technician is responsible for keeping the rental properties in excellent condition, both inside and out. The ideal candidate would be self-motivated, highly customer focused, technically skilled, fast moving, and technologically proficient. This position services multiple properties.

Responsibilities

Complete thorough inspections of buildings, units and homes (including move-out, make ready, and onboarding inspections); Perform routine and preventive maintenance on apartments and single family homes, including units, common areas and amenities; Ensures heating, ventilation and air conditioning (HVAC) systems are functioning as intended; Perform test for proper functionality and have general knowledge of HVAC components; Complete internally managed service requests; Prepare vacant units for new move-ins; Perform quality assurance inspections of work completed by outside vendors; Ensure proper removal and disposal of trash, if needed; Use a variety of hand and power tools; Work in a safe manner and recognize unsafe situations. Take appropriate action to ensure safety of themselves and others in building; Serve as Roofstock’s “on-the-ground” ambassador; post legal notices and inside maps across the property; Other duties as assigned

Requirements

High School diploma or GED equivalency required; Valid driver's license & reliable transportation; Tools (hammer, screwdrivers, channel locks, multimeter, allen wrenches, pliers, knife, flashlight); Excellent communication skills, both written and verbal (written follow-up, ability to explain solutions to resident issues, etc.); Ability to prioritize, multitask and efficiently manage one's schedule; Tech savvy with ability to learn and use systems for tracking, scheduling and communications; Ability to use mobile applications and other tools for a variety of tasks; Positive, can-do attitude with a commitment to excellence and achieving goals; Can work independently; Must be authorized to work in the U.S.

Nice to have

Self-motivated; highly customer focused; technically skilled; fast moving; technologically proficient; Associates degree from a technical college preferred; Two or more years of direct building maintenance experience strongly desired

Benefits

Generous PTO Policy; 13 Paid Holidays; Volunteer Time Off; Paid Parental Leave; 401k Program; Wellness and home office/cell phone subsidies; Robust health, dental, vision insurance, and more