Shift Lead (m/f/d) Zoetermeer

As a Shift Lead (m/f/d), you are the right hand of the Hub Manager, working hands-on with your team on the floor every shift. From picking and packing to timely deliveries, you keep operations running smoothly and efficiently from start to finish. You ensure that every customer receives their order on time and in perfect condition, while keeping your team motivated, supported, and set up for success.

Responsibilities

Lead by example on the floor, guiding and supporting pickers and riders during your shift; Take ownership of productivity and safety during your shift; Pick, pack, and handle inbound deliveries; Step up in the Hub Manager's absence and help drive the hub toward getting orders out the door within minutes; Ensure all safety and compliance criteria are met; Coach riders and pickers on the floor; Assist with inbound deliveries and order picking; Check the bike fleet and flag any damage; Keep shelves, storage, and facilities clean and up to standard; Get new riders and pickers up to speed from day one; Ensure every customer receives their order on time and in perfect condition

Requirements

Enjoys working with people and acts as the point of contact for the team; Hands-on and enjoys working in operations; Remains calm in stressful situations and can motivate the team every day; Has some managerial experience; Available for at least 24 hours per week; Available to work evenings and weekends

Nice to have

Managerial experience in the logistics, retail and/or catering sector

Benefits

Salary of €15.96 - €17.14 gross per hour in accordance with the E-commerce CLA; A scale-up environment to learn and develop quickly; Growth opportunities such as Hub Manager or a role at Flink Headquarters; Trainings at Headquarters on Operational Excellence and Leadership Capabilities; 10% discount on your own Flink groceries; 25 vacation days; Development and career opportunities