Shift Leader

A shift leader is empowered to support management in meeting restaurant goals through the implementation, management and enforcement of company policies, procedures, programs and performance standards. It means taking a hands-on leadership role in the restaurant to deliver the following to our Guests and Employees every shift: Hot Food, Served Fast, by Friendly People; Outstanding Image and Cleanliness; 100% Guest Satisfaction.

Responsibilities

Support management in meeting restaurant goals through implementation, management and enforcement of company policies, procedures, programs and performance standards; Ensure all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner; Perform or assist all functions for all positions in the restaurant when required; Set up each shift for success through planning, inspection, and anticipation of challenges; Direct shift and lead team while maintaining standards and keeping team positive, organized, focused; Take immediate action to correct food or service issues; Follow up on shift results and communicate with management; Deliver hot food, served fast, by friendly people; 100% guest satisfaction

Requirements

High school diploma; 1-year experience; extensive standing and walking for up to 8 hours; ability to see at a distance (20 feet), at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards; ability to communicate clearly; tolerance of exposure to heat, steam, smoke, cold; ability to reach heights of approximately 6 feet and depths of 2 ½ - 3 feet; high level of mobility/flexibility; time management skills; ability to read, write and perform addition/subtraction calculations; ability to control and utilize fingers to write, slice, chop and operate equipment; ability to fit through openings 30 inches wide; ability to work irregular hours under heavy pressure/stress during busy times; bending, reaching, walking; ability to carry trays of food products weighing about 50 pounds for distances up to 30 feet; ability to lift up to 50 pounds; tolerance of exposure to dish and cleaning chemicals; at least 16 years of age; legal right to work in the United States

Nice to have

Some college or degree preferred; food service industry experience preferred

Benefits

Competitive pay; Dental, vision, and health insurance offered; 401K offered; Meal discounts; Paid vacation time; No state income tax; Medical, Dental, Vision, Wellness Program, Life Insurance, Disability Insurance; 401k, Health Savings Account; Employee Assistance Program; Employee Discount Program; Vacation/Sick Time Benefits; Travel Accident Insurance; Discounted Tuition; Waived Application Fee; Deferred Tuition; Complimentary Course