Shift Manager

An exciting opportunity has arisen for a Shift Manager at our Featherstone site. We are looking for a driven and motivated individual with a passion for leadership, people development, and operational excellence to join our team. This is a challenging yet highly rewarding shift-based role, offering the opportunity to lead teams, drive performance, and contribute to the ongoing success of our manufacturing operation. As Shift Manager, you will be responsible for managing the manufacturing process from goods-in to goods-out, ensuring customer expectations are consistently met in terms of quality, service, and delivery. You will lead a team through two direct reports, driving safety, performance, efficiency, and continuous improvement while maintaining cost control. The role works on a 4 on 4 off pattern, of 2 x 12 hour days and 2 x 12 hour nights. This rotates 7 times, then there are 18 days off.

Responsibilities

Managing the manufacturing process from goods-in to goods-out; ensuring customer expectations are consistently met in terms of quality, service, and delivery; leading a team through two direct reports; driving safety, performance, efficiency, and continuous improvement while maintaining cost control; delivering KPI targets across Health & Safety, Quality, Waste, Productivity, Housekeeping, and Team Development; coaching, supporting, and developing team members to maximise capability and performance; leading training and development activities across the department; conducting incident and accident investigations; leading root cause analysis and ensuring corrective and preventative actions are implemented; managing production processes to optimise efficiency whilst minimising waste and cost; driving continuous improvement initiatives across manufacturing, quality, and customer service; building strong working relationships with colleagues, customers, suppliers, and key stakeholders; ensuring compliance with all DS Smith standards and operating procedures

Requirements

Previous management experience within a manufacturing or packaging environment; Strong leadership and management skills; Knowledge of Lean tools and continuous improvement methodologies; Excellent communication and interpersonal skills; Good IT skills, including Microsoft Office applications; Ability to make sound decisions in a fast-paced manufacturing environment; Proven track record of driving performance and managing change

Nice to have

Leadership qualifications would be advantageous

Benefits

Competitive salary; Qualifying Sick Pay scheme; Pension scheme & Life insurance; Share Save scheme; Income Protection; 25 days holiday plus Bank Holidays; Employee Assistance Programme; Virtual GP, Occupational Health & free Flu vaccine; Cycle to Work and shopping discounts