Site Reliability Engineer II

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we're on a mission to deliver the world's most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We've since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.

Today we support more than 5,300 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we're looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity

We, at Flywire, are looking for a Site Reliability Engineer II to join our team. In this role, you’ll help drive reliability, automation and performance within our cloud-based infrastructure. At Flywire, the SRE team is responsible for the lifecycle of production systems. Our team is developing systems and tooling for Software Engineering teams, enabling and empowering them to achieve full speed on shipping reliable and operable systems. We work at a global scale driving initiatives to achieve production excellence.

- Design, build and maintain core infrastructure pieces with a focus on availability, latency, performance and capacity
- Understand Infrastructure as Software and write testable and secure code
- Dive into scalability and performance considerations in order to detect and solve scalability & performance Issues
- From time-to-time, become embedded within an Engineering team helping them navigate production excellence and advocate for best practices
- Engage and collaborate with other disciplines within the design, deployment, operation and optimization of services
- Debug production issues across services and levels of the stack as well as practice incident response and blameless postmortems
- Participate in an on-call shift along with other disciplines to respond to incidents

Some Technologies We Use

- Programming languages: Java, Go
- Cloud-native production environments - AWS & GCP with heavy use of managed services
- Linux, Docker, Terraform
- Gitlab
- Claude Code, AWS Bedrock AgentCore
- OpenTelemetry, Sentry, Sumologic

Requirements

2-4 years of experience within the SRE space; Comfortable with the idea of being or becoming a generalizing specialist as we are aiming to build a multidisciplinary and balanced team based on "t-shaped" individuals; Familiarity with the container ecosystem, AI landscape, cloud infrastructure, build systems and CI/CD tools is key for being successful at this role; Comfortable taking ownership of complex systems challenges and help uncover opportunities for improvement; Strong communication and collaboration skills, and most importantly, empathy as we enable, empower and encourage our fellow colleagues