Site Reliability Engineer with Observability & Production Support

Mandatory Skills: SRE, Observability Tools and Production Support. Desired Skills: Knowledge on Java, Python, Go, Node etc. Any Certification: Certified on one or more observability tools like Splunk, AppDynamics, Grafana, Dynatrace etc. Technical expertise: Splunk (including Splunk APM and Splunk O11y), AppDynamics, Grafana, RedMetrics, 1000Eyes; Knowledge of VMs, Load balancers, Firewalls, API Gateways, DB, Network, Linux / Unix; Knowledge of Containerization, Docker, Kubernetes, AWS, PCF, GCP; ServiceNow (including AIOps, tools for Self-Heal and automated playbooks); APM, NMON, Wireshark usage and analysis; Experience in UEM and synthetic monitoring tools. Responsibilities: Production support activities including proactive identification of issues leveraging observability tools with the aim of reducing MTTD and MTTR; Coordinate all activities required to lead incident triage in compliance with SLAs and OLAs. Corelating inputs from various dashboards & tools to drive resolution; Flexibility to work in 24 X 7 environment.

Responsibilities

Production support activities including proactive identification of issues leveraging observability tools with the aim of reducing MTTD and MTTR; Coordinate all activities required to lead incident triage in compliance with SLAs and OLAs. Corelating inputs from various dashboards & tools to drive resolution; Flexibility to work in 24 X 7 environment

Requirements

SRE; Observability Tools; Production Support; Certified on one or more observability tools like Splunk, AppDynamics, Grafana, Dynatrace etc.; Splunk (including Splunk APM and Splunk O11y), AppDynamics, Grafana, RedMetrics, 1000Eyes; Knowledge of VMs, Load balancers, Firewalls, API Gateways, DB, Network, Linux / Unix; Knowledge of Containerization, Docker, Kubernetes, AWS, PCF, GCP; ServiceNow (including AIOps, tools for Self-Heal and automated playbooks); APM, NMON, Wireshark usage and analysis; Experience in UEM and synthetic monitoring tools

Nice to have

Knowledge on Java, Python, Go, Node etc