Social Service Assistant

Social Services Assistant position in the Social Services department at Aurora St. Lukes Medical Center (Advocate Health). Full time, 40 hours per week, Monday to Friday 08:00-16:30, no weekends or holidays. Benefits eligible.

Responsibilities

Initiates and completes routine nursing home returns, CBRF returns and other facility-to-facility discharges/transfers for patients as assigned, including coordination of transfer paperwork; Initiates and completes transportation arrangements for patients as assigned by Social Workers; Assists patients with applications for the Transit Plus program and provides information related to Wisconsin Advance Directive documents; Demonstrates appropriate judgment in patient-related tasks and involves Social Workers in situations beyond the scope of the position; Assists Social Workers as directed with other case-related and department services; Obtains physician signatures or courier services for signature to facilitate transfers; Maintains patient confidentiality per organization policies; Documents patient-related activities in the medical record; Tracks case load through the MedSWis system and assists with department clerical support as directed

Requirements

Associate's Degree in Human Services or related field; No experience required; General knowledge base of community resources; Basic computer skills; Familiarity with medical terminology; Excellent human relations skills; Excellent organizational skills and attention to detail; Ability to function in a fast-paced, deadline-oriented work environment; Verbal and written effective communication skills, able to communicate with all levels of employees; May be required to stand and walk throughout the workday; Speech, hearing, and vision sensory skills required for communication purposes; Operates all equipment necessary to perform the job

Benefits

Paid Time Off programs; Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability; Flexible Spending Accounts for eligible health care and dependent care expenses; Family benefits such as adoption assistance and paid parental leave; Defined contribution retirement plans with employer match and other financial wellness programs; Educational Assistance Program; Base compensation within the pay range; Premium pay such as shift and on-call pay; Incentive pay for select positions; Opportunity for annual increases based on performance